Benefits:

HSA and FSA

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Competitive salary

Dental insurance

Donation matching

Employee discounts

Insight Risk Management, a Member of Correll Insurance Group has an immediate need for a Director of Employee Benefits Operations and Client Strategy at our office in Cordova, TN.

The Director of Employee Benefits Operations & Client Strategy reports directly to the Vice President of Employee Benefits and serves in a dual-capacity leadership role, combining senior-level Account Executive responsibilities with operational leadership of the Employee Benefits service team.

This individual will serve as an Account Executive for a portfolio of Employee Benefits clients while providing day-to-day leadership, mentoring, and support to Employee Benefits Account Managers. The position is responsible for driving client retention, expanding self-funded and alternative funding solutions, enhancing operational efficiency, and ensuring exceptional service delivery across the Employee Benefits division.

Working closely with the Vice President of Employee Benefits, Producers, agency leadership, carriers, and vendor partners, the Director will support growth initiatives, improve profitability, strengthen client relationships, and contribute to the continued success and expansion of the Employee Benefits practice.

Essential Duties and Responsibilities:

Foster a collaborative culture

Support acquisition and retention of mid-size and large employer groups

Expand self-funded and alternative funding solutions

Improve client satisfaction and retention

Increase revenue and profitability

Create operational efficiencies

Provide strategic leadership to support business growth

Client Consulting & Relationship Management:

Serve as Account Executive for complex and large employer groups

Manage a portfolio of mid-market and large employer clients

Lead renewals with Producers and Account Managers

Develop strategic funding and renewal recommendations

Oversee marketing efforts, claims reporting, vendor management and enrollment strategies

Team Leadership & Operations Management:

Provide day-to-day leadership to Account Managers

Mentor and develop team members

Establish service standards and best practices

Lead process improvement initiatives

Support onboarding and professional development

Minimum Qualifications & Experience:

7+ years of Employee Benefits experience

Experience managing large and complex employer groups

Leadership experience developing service teams

Strong expertise in self-funded health plans, captive arrangements, reference-based pricing, level-funded plans and alternative funding strategies strongly preferred

Knowledge of ERISA, ACA, COBRA and HIPAA

Life & Health License required

CEBS, RHU, REBC or similar designation preferred

Location: Insight Risk Management | Cordova, TN

Work Type: Full-Time, M-F

Summary:

If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.

NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.