Benefits:
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Are you a seasoned professional in the world of private and public events? Do you have a passion for leading teams to make the dreams of others a reality? Are you eager to have an immediate impact in a unique and growing organization? Please continue!
At Journeyman, we offer large, beautifully reimagined spaces in once forgotten buildings full of character and history. From weddings and corporate outings to internally produced entertainment and craft offerings, the Director of Events Sales will lead our Events Sales team in strategizing selling Journeyman events.
At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Here’s a peek at what you will receive as a Journeyman employee:
Outstanding Growth Opportunity!
Paid Time Off
401(k) with Employer Match
Medical, Dental, Vision, Life, and Supplemental Insurance Options
Free Quarterly Bottle of Spirit (21+)
Loyalty Incentives (ask about our 5-Year Bottle Reward!)
25% Employee Discount
Monthly Founder's Day event with Owner/Founder, Bill Welter
Annual Employee Party
All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.
YOUR CORE VALUES:
GRIT MAKES GREAT
Having a positive attitude that no challenge is too great
Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great
ALWAYS A JOURNEYMAN, NEVER A MASTER
Excellence is a lifelong pursuit and mastery is an illusion
The joy is in the daily work and pursuit of excellence, not in the final destination
A focus on continual improvement and doing our best
1st CUSTOMER
Treating every customer with the mindset that they are the business’s 1st ever customer
Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
Clean facilities
Being available to the customer and timely responses in any capacity
This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
Never take the customer or employee for granted
362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.
Being a positive force in the workplace; creating a culture of positivity
YOUR RESPONSIBILITIES:
Strategy and Client Relations
Build relationships with clients and manage event sales for all Journeyman properties.
Develop and nurture relationships with existing and potential clients.
Provide exceptional customer service to clients.
Develop and implement strategies to increase event sales and attract new clients.
Create and adhere to budgets for event sales and ensure cost efficiency.
Maintain accurate records of event sales and customer interactions.
Leadership, Management, and Accountability
Direct and manage the team to achieve outcomes.
Conduct the Journeyman Distillery Employee Ecosystem as per the process with every direct report.
Manage the resourcing of roles within the department, with a focus on cultural fit.
Coach team members to effectively complete tasks, communicate effectively with other stakeholders and grow their skills.
Oversee Performance Management of direct reports including terminations ensuring positive and respectful relationships are maintained.
Continuous Improvement
Monitor event sales performance, analyze data, and generate regular reports.
Remain up-to-date with industry trends, technology, and best practices to ensure exceptional service.
Respond to customer inquiries, complaints, and feedback in a timely manner.
Requirements
YOUR ATTRIBUTES:
Ability to think strategically and align with the organization's overall goals and objectives
Effective leadership skills
Strong organizational skills
Clear and effective communication
Ability to quickly identify issues, make decisions under pressure, and implement effective solutions
Customer-focused mindset
Ability to build and maintain strong relationships
Ability to pivot when necessary to meet the needs of the customer
Strong time management skills
YOUR EDUCATION AND EXPERIENCE:
A bachelor's degree in Event Management, Hospitality Management, or a related field is preferred.
A minimum of 5 years of practical experience in event planning and management with a proven track record of successfully organizing a variety of events.
Experience in progressively responsible roles within the events or hospitality industries.
Familiarity with event management software.
Familiarity with an Entrepreneurial Operating System (EOS) is a plus.