Director of FOH & Beverage Operation

LaCoco's Pizza

Director of FOH & Beverage Operation

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Employee discounts

    DIRECTOR OF FOH & BEVERAGE OPERATIONS

    LaCoco's — High-Volume Restaurant, Sports Bar & Pizzeria

    Salary: $61,000–$65,000 + Performance Bonus + Benefits

    LaCoco's is looking for an experienced, hands-on restaurant leader to take ownership of our Front-of-House and Beverage Operations as we prepare for a major expansion.

    This is not a traditional Bar Manager position.

    We are a high-volume, established restaurant, sports bar and pizzeria with a large dine-in, carryout, delivery and private-event business. We operate long hours, host major sporting and PPV events, and are preparing to add a new second-floor dining room, rooftop dining, additional bar and significant additional seating.

    We are looking for someone who can lead people, build systems and run a busy restaurant floor—not manage from an office.

    THE POSITION

    The Director of FOH & Beverage Operations will report directly to our General Manager and take ownership of the complete dine-in and beverage operation.

    The position currently leads approximately 16–20 FOH and bar employees, including servers, bartenders, bussers and runners.

    Responsibilities include:

    FOH and bar scheduling

    Recruiting, interviewing and developing employees

    New-hire onboarding and training

    Server, bartender, busser and runner performance

    Guest-service standards

    Dining-room and bar execution

    Opening and closing procedures

    FOH labor management

    Bartender leadership and training

    Beverage standards and consistency

    Liquor ordering and inventory coordination

    Inventory-variance follow-up

    Guest recovery

    Major sporting events and UFC/PPV execution

    Private-party planning and FOH execution

    Seasonal drinks and beverage promotions

    Developing Shift Leads and future managers

    Working closely with the GM, Production/BOH leadership and Marketing

    WHAT WE ARE LOOKING FOR

    We want a restaurant operator.

    Someone who can walk into a busy restaurant, look around and immediately understand what needs attention.

    Someone who knows how to schedule properly, train employees, hold people accountable, solve guest problems, control a bar, develop leaders and keep a team moving during high-volume service.

    Strong candidates should have proven management experience in a:

    High-volume restaurant

    Sports bar

    Full-service pizzeria

    Bar & grill

    Casual or upscale-casual restaurant

    High-volume hospitality operation

    Experience managing both FOH and beverage operations is strongly preferred.

    Experience with private parties, special events, high-volume sports events or restaurant expansion is a plus.

    THIS IS A HANDS-ON POSITION

    We are not looking for someone who only writes schedules or manages from an office.

    Our managers lead from the floor.

    When the restaurant gets busy, we expect our management team to recognize what needs to happen and make it happen.

    At the same time, the successful candidate must be able to build a team and systems so the operation does not depend on one person doing everything.

    COMPENSATION

    Base Salary: $61,000–$65,000

    Plus:

    Performance bonus opportunity

    Health benefits

    Paid vacation

    Retirement benefits

    Christmas bonus

    Advancement opportunity

    Final compensation will depend on experience and demonstrated ability.

    MAJOR GROWTH OPPORTUNITY

    LaCoco's is preparing for a major expansion that will add:

    Second-floor indoor dining

    Rooftop dining

    An additional full bar

    Significant additional seating

    Expanded private-party and event opportunities

    The FOH/bar team is expected to grow from approximately 16–20 employees today to approximately 25–30 employees after expansion.

    This position is expected to grow significantly with our expansion, creating increased responsibility, leadership opportunity and compensation potential for the successful candidate.

    The right person will have the opportunity to help build the expanded operation before it opens—including recruiting, training, leadership development and establishing service standards.

    OUR MANAGEMENT PHILOSOPHY

    At LaCoco's:

    Everyone helps. One person still owns the result.

    We are building a management team where department leaders take ownership, managers support one another and employees always know who is responsible.

    If you are an experienced restaurant operator who enjoys building teams, developing people and being part of a growing high-volume operation, we would like to meet you.