Benefits:

Competitive salary

Employee discounts

Health insurance

Paid time off

Profit sharing

The Big Picture We’re looking for a friendly, sharp, and dependable Director of First Impressions to be the front-line ambassador of Signarama Evansville. This role goes far beyond answering phones. You are the first voice people hear, the first face they see, and often the glue that keeps the office running smoothly.

If you love helping people, staying organized, juggling lots of small (but important) tasks, and being part of a fast-moving, team-oriented environment, this role may be a great fit.

What You’ll Do As Director of First Impressions, you’ll support customers, sales, and the internal team in a variety of ways:

Front Desk & Customer Experience

Greet walk-in customers and visitors warmly and professionally

Answer phones, route calls, and help customers get to the right person quickly

Create a welcoming, calm, and organized front-of-house experience

Assist customers with basic questions, order status inquiries, and pickups

Shipping & Receiving

Receive incoming packages and deliveries

Prepare outgoing shipments, create shipping labels, and coordinate pickups

Ensure orders are packed accurately and shipped on time

Keep shipping areas organized and supplies stocked

Administrative & Clerical Support

Assist with light administrative tasks across departments

Enter small orders, update records, and support basic data entry

Help with filing, scanning, emailing, and general office organization

Support the sales and production teams with “many-hands” tasks that keep work moving

Light Sales & Project Support

Assist sales team with simple customer follow-ups and order coordination

Help track order pickups, past-due invoices, or customer notifications

Serve as a helpful bridge between customers, sales, and production

Escalate questions appropriately while maintaining great customer service

What We’re Looking For

Friendly, professional, and confident communicator (in person and on the phone)

Highly organized and comfortable juggling multiple tasks at once

Detail-oriented and reliable

Comfortable using computers, email, and basic office software

Enjoys helping others and being part of a team

Prior receptionist, admin, customer service, or office support experience is a plus (but not required)

Who We Are

Signarama Evansville is an award-winning, Hall of Fame, locally owned sign company. We’re proud to be in the top 10% of our franchise of over 850 locations worldwide. We work hard, take pride in doing things right, and genuinely care about our customers and each other.

We also believe work should be enjoyable:

Free coffee (and peanut butter)

Chili cook-offs and random food contests

Donut and pizza runs

Fun Christmas parties

A supportive, safe, and people-first workplace

Why This Role Matters

The Director of First Impressions helps set the tone for everything we do. When this role is done well, customers feel cared for, the team stays focused, and the entire operation runs smoother.

If you like being helpful, staying busy, and making a real difference in how a company feels to both customers and coworkers, we’d love to meet you.