Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

NEW! Offering a $300 HIRING BONUS for any Ward 1 residents! If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.

About our Company

The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.

From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.

At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.

About this Role

A Director of Food & Beverage is responsible for directing and organizing the Food & Beverage departments, including but not limited to the Kitchen, Banquet Operations, Restaurants, Room Service, other Food & Beverage Outlets and Bars to maintain high standards of F&B quality, service and marketing to maximize profits through outstanding customer service. The Director of Food & Beverage is also the direct report for the Food & Beverage Management Team. The responsibilities include, but are not limited to, quality control, cost control, customer satisfaction, employee management, and facility maintenance. To maintain service levels and guest engagement, this role is expected to work regular floor shifts. The Director of Food & Beverage will manage short and long-term goals and manage expenses within approved budget parameters.

The person having this position must possess good communication skills, have the ability to resolve conflict, and have a thorough understanding of LINE policies, procedures and expectations.

Because of the fluctuating demands of the company’s operation, it may be necessary that each

employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

Responsibilities

Oversee the culinary and food and beverage operations in all outlets. 2. Oversee recruiting, managing, training, and developing all food and beverage staff and management. Foster a culture of mentorship and genuine connection. 3. Strong team development skills with a strategic focus on empowering the leadership team through effective delegation, ensuring optimal operational efficiency and accountability. 4. Create programs in managing expenses to ensure the financial success of all food and beverage outlets. 5. Must negotiate and create win-win situations for customers, owners, and employees. 6. Be fluent in P&L analysis; and take ownership of all financial and budgetary data. 7. Responsible for F&B related costs and budgets ensuring profitable operation including and not limited to labor, COGS, operational expenses, and A&G. 8. Continuously evaluate the development of SOPs, checklists, and brand standards to maintain and improve performance and productivity. 9. Attend all relevant meetings: operations weekly, P&L: internal and Senior Leadership, resume, BEO, etc. 10. Work closely with the General Manager to create exceptional culinary and guest experience. 11. Create meaningful, authentic relationships between team members and their guests by making people feel truly seen, heard, and valued. 12. Build strong partnerships with internal customers and outside vendors. 13. Coordinate outside vendor activity as necessary and work with our Group Purchasing Manager to help establish and grow brand standards. 14. Give personal attention, take personal responsibility, and use teamwork when providing customer service. 15. Work Closely with People Director to manage and maintain awareness of documentation needed for employee files. 16. Ensure all staff understands their job expectations before holding them accountable. 17. Be familiar and in compliance with all safety and emergency procedures such as OSHA requirements and on-site Fire, Life, and Safety Programs. 18. Ensure compliance in maintaining standards of health, safety, and sanitation. 19. Must be courteous and gracious, always maintaining a professional demeanor. 20. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel. 21. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions.

Core Competencies

High School graduate or equivalent required

At least four (4) years as an F&B department head/ general manager role or higher is required

Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular) and POS systems

Knowledge of food & beverage operations including foods, beverages, supervisory skills, service techniques

Strong ability to remain calm and positive in stressful situations

Knowledge in math and algebraic equations using percentages

Have a working basic knowledge of employment-related federal and state laws

Strong organizational and time management skills in a fast-paced environment

Positive leader who sets a good example

Ability to train and supervise managers

Have patience and integrity

Ability to make evaluative judgments and give constructive criticism

Demonstrate ability to proactively prioritize needs and daily activities, and effectively manage resources and time.

Outstanding communication and interpersonal skills.

Excellent reading, writing and oral proficiency in the English Language. Bilingual (English/Spanish) preferred

Excellent organizational, time management skills, attention to detail and interpersonal skills

Ability to multitask

Ability to obtain licenses or certificates for food service sanitation, alcohol service permit (if state required), CPR

Ability to walk, stand, and/or bend continuously to perform essential job functions

Ability to work flexible schedule including evenings, weekends and Holidays

Work well under pressure, be a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.