Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Job Overview
A Director of Human Resources understands that the hotel will only be as successful as the employees who are in it and make it a priority to foster a positive culture of engagement- filling our team with passionate employees who love our industry. An HR Director is responsible for the daily operations of the Human Resource function, including full-cycle recruiting, training and development, and coaching & counseling, and administration. An HR Director will help build their teams leadership skillset and HR business acumen. HR Director will work closely with the General Manager regarding short and long-term goals and manage expenses within approved budget parameters.
The HR Director must have a welcoming and approachable personality and demonstrate genuine concern for guests and employees. HR sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creating confidence and trust is a must and must be viewed by others as honest and direct. Must be comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Develops a variety of approaches and communication techniques tailored to each situation.
The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of LINE policies, procedures and expectations.
Because of the fluctuating demands of the company’s operation, it may be necessary that each employee performs a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
Essential Functions & Responsibilities
Respond to internal and external HR related inquiries or requests and provide assistance as needed
Redirect HR related calls or distribute correspondence to the appropriate person of the team
Maintain records of personnel-related data (payroll, benefits, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
Act as a liaison with other departments or functions (payroll, benefits etc.)
Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.
Schedule meetings, interviews, HR events etc. and maintain the team’s agenda
Coordinate training sessions such as mandatory training and new hire orientation
Develop the onboarding process and update new hire records
Implement policies and procedures
Respond to unemployment claims
Coordinate and facilitate benefit enrollment meetings
Process payroll edits and review payroll for accuracy
Review insurance carrier invoices for accuracy
Assist in recommending and supporting employee relations programs
Produce and submit reports on general HR activity
Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
Maintain “open door” communication with employees
Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel
Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
Ensure staff understands their job expectations before holding them accountable
Maintain awareness of documentation needed and retained in employee files
Be familiar with all safety and emergency procedures including OSHA requirements
Attend relevant meetings
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
Knowledge, Requirements and Skills
Bachelor’s degree in relevant field; additional education in Human Resource Management a plus
Bi/Multi-Lingual a plus
At least three (3) years’ experience as an HR Director or relevant leadership human resources position
Hospitality experience in a leadership capacity preferred
Union experience required
Knowledge of human resources processes and best practices
Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
Experience with HR databases and HRIS systems (e.g. ADP, Dayforce-Ceridian)
In-depth understanding of sourcing tools, like resume databases and online communities
Familiarity with recruitment including social media recruiting
Outstanding communication and interpersonal skills
Ability to handle data with confidentiality
Excellent reading, writing and oral proficiency in the English Language
Excellent organizational and time management skills
Excellent attention to detail
Ability to multitask
Work well under pressure, requires being a team player
Working Conditions/Environment
The noise level in the work environment is usually moderate
The person having this responsibility may have to lift up to 20lbs on an occasional basis
The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day
The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.