Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Director of Human Resources

Location:

Keyser Avenue Office – Scranton, PA

Employment Type:

Full-Time

About Us

Team Thompson is a family of companies serving customers throughout Northeastern Pennsylvania, including Northeast Title & Tag, Thompson Northeast Insurance, Northeast Pack & Send, and DOT Compliance Services.

With multiple locations, a growing workforce, and a commitment to exceptional customer service, we are seeking an experienced Human Resources leader to help guide our organization through its next phase of growth.

Position Summary

The Director of Human Resources serves as a strategic member of the leadership team and is responsible for overseeing all aspects of human resources across the organization.

This position partners closely with ownership and leadership to develop and execute people strategies that support business goals while maintaining a positive workplace culture and ensuring compliance with employment laws and regulations.

Essential Responsibilities

Leadership & Strategy

Serve as a trusted advisor to ownership and leadership

Participate in weekly and quarterly leadership planning meetings

Develop and implement HR initiatives aligned with company goals

Support workforce planning and organizational development

Assist with succession planning and leadership development

Employee Relations

Manage employee relations matters

Conduct investigations and resolve workplace concerns

Guide managers through performance management processes

Oversee disciplinary action, coaching, and terminations

Support conflict resolution efforts

Compliance & Risk Management

Ensure compliance with employment laws and regulations

Maintain HR policies and procedures

Oversee unemployment claims and workers' compensation matters

Manage employee records and HR documentation

Compensation & Benefits

Oversee compensation planning and wage reviews

Manage benefits strategy and broker relationships

Evaluate benefits offerings and recommend improvements

Support annual benefits renewals

Talent Management

Oversee recruiting and onboarding initiatives

Support hiring managers throughout the recruitment process

Develop retention and employee engagement strategies

Assist with employee training and development programs

Qualifications

Bachelor's Degree preferred

5+ years of Human Resources experience

Previous HR leadership experience strongly preferred

Strong employee relations background

Working knowledge of employment law and HR compliance

Excellent communication and leadership skills

SHRM-CP, SHRM-SCP, PHR, or SPHR preferred

Compensation

Competitive salary based on experience.

Benefits package available including medical, dental, vision, paid time off, and retirement benefits.