Director of Insurance Operation

FBQ Inc dba Florida Best Quote

Director of Insurance Operation

Largo, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Competitive salary

    Paid time off

    Parental leave

    Florida Best Quote Insurance Agency | Largo, FL | Full-Time

    Florida Best Quote Insurance Agency is seeking a seasoned insurance operations leader to help lead the agency’s continued growth and development.

    This is a senior leadership position for someone who understands independent insurance agency operations, knows how to develop leaders, and has a proven ability to create accountability, improve performance, and execute organizational initiatives.

    What You'll Do

    Provide operational leadership across the agency

    Lead and develop department managers and team leads

    Establish KPIs, scorecards, and performance expectations

    Monitor performance and use data to identify opportunities and issues

    Improve workflows, SOPs, training, and quality assurance

    Partner with HR on hiring, onboarding, and performance management

    Partner with our Systems Director on automation, technology, and workflow improvements

    Lead cross-department operational initiatives

    Develop solutions to operational challenges and drive implementation

    Help create a culture of accountability, consistency, and continuous improvement

    What We're Looking For

    5+ years of P&C insurance experience

    Significant experience in an independent insurance agency or brokerage

    3+ years of proven leadership experience, preferably managing managers or multiple departments

    Strong understanding of insurance agency operations and workflows

    Experience using KPIs, scorecards, and reporting to manage performance

    Demonstrated success improving processes and developing people

    Excellent communication, problem-solving, and decision-making skills

    Ability to hold leaders accountable and successfully lead change

    Florida P&C experience is preferred.

    Compensation

    $80,000-$100,000 plus performance-based annual bonus.

    If you’re an experienced insurance executive who knows how to build structure, develop leaders, and drive operational results, we’d love to hear from you.