Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
Role Overview
ARC Multifamily Group is seeking a hands-on, execution-driven Director of Investor Relations to own and operate the full investor experience across ARC’s multifamily funds and joint ventures as the platform scales to institutional-grade capital inflows (including a strategic partner targeting ~$100M per year).
This is not a “delegator” or purely strategic role. This leader builds the machine, runs the machine, and is accountable for the outputs. You will personally drive investor reporting, LP communications, capital raise execution workflows, and IR systems—while continuously improving quality, speed, and scalability.
The CEO retains ownership of capital strategy, fundraising leadership, and key relationship management. This role ensures that everything investors receive is accurate, polished, timely, and institutional-grade.
This is a high-accountability, high-standards role for someone who has operated inside sophisticated fund environments and knows how to run IR like a first-class operation—not a marketing function.
Core Responsibilities
Personally own and drive the quarterly and annual investor reporting process end-to-end
Coordinate inputs across Finance, Asset Management, Operations, and Legal
Draft, assemble, QA, and deliver:
Quarterly and annual investor letters (CEO-reviewed)
Financial summaries and portfolio updates
Distribution notices
Capital account statements
Fund and deal-level performance packages
Ensure:
Institutional-quality accuracy
Consistent formatting and messaging
On-time delivery with zero tolerance for errors
Continuously raise the bar on reporting quality, clarity, and professionalism
Serve as the primary point of contact for LPs on:
Performance questions
Distributions
Capital calls
Capital account questions
K-1 and tax document coordination
Maintain a white-glove service standard with fast, professional, accurate responses
Triage and escalate only truly strategic or sensitive issues to the CEO
Proactively anticipate investor questions and build solutions, templates, and FAQs to enhance the investor experience.
Own the operational execution of capital raises, including:
Subscription processing
Investor onboarding workflows
Document coordination with Legal
Funding status tracking
Closing checklists and confirmations
Maintain real-time visibility into:
Commitments
Funded amounts
Open items
Investor follow-ups
Personally ensure a professional experience for both new and repeat investors
Help convert existing LPs into long-term repeat capital partners through flawless execution
Own and continuously improve the investor portal experience (currently Appfolio)
Create and maintain:
Standardized reporting templates
Communication workflows
Investor FAQs and knowledge base
Maintain CRM and investor data integrity:
Accurate contact data
Commitments tracking
Communication history
Segmentation (HNW, strategic LPs, etc).
Design processes that scale from hundreds of investors to institutional-scale capital.
Act as the execution hub between:
Finance (financial accuracy, closes, K-1 timing)
Asset Management (performance narratives, business plans)
Legal/Compliance (subscriptions, disclosures, filings)
Executive team (messaging and priorities)
Drive internal deadlines to protect external investor commitments
Ensure investors receive one consistent, high-quality ARC message at all times
What This Role Is
A hands-on owner of investor reporting and communications
A builder of systems and processes who also runs them
A detail-obsessed executor with high standards
A single-threaded owner for the investor experience
Qualifications
Required
5–8 years in investor relations, private equity, or real estate funds
Proven track record of personally owning investor reporting and LP communications
Deep comfort with:
Financial statements
Fund reporting
Capital accounts
Distributions
Exceptional writing and communication skills
Extreme attention to detail and deadline discipline
Known for getting things done, not just managing people
High judgment, discretion, and ownership mindset
Strongly Preferred
Multifamily or real estate private equity experience
Hands-on experience with investor portals, CRMs, and reporting systems
Working knowledge of fund structures, waterfalls, allocations, and K-1 processes
Experience building IR processes from scratch or leveling up a growing platform
Success in the First 12 Months Looks Like
Clean, consistent investor communications
Zero missed reporting deadlines
Zero material reporting errors
Repeatable IR workflows actually in use
CEO materially freed from day-to-day LP operations
Strong investor feedback on professionalism and responsiveness
ARC viewed as institutional-grade in execution, not just in story