Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Director of Kitchen Remodeling Sales & Operations

Position Summary

Bray & Scarff is seeking a high-caliber Director of Kitchen Remodeling Sales & Operations to lead, scale, and optimize our remodeling division. Reporting to the EVP of Sales, this role has complete P&L and operational oversight. You will be responsible for the end-to-end performance of the division—from the first design consultation to the final walkthrough.

We are looking for a "Player/Coach" who can inspire a design team to hit margin goals while ensuring field operations run efficiently. If you have a deep background in the Kitchen & Bath industry and the cross-department leadership to manage both people and projects, we want to hear from you.

Key Responsibilities

Sales & Talent Leadership

Drive Revenue & Margins: Act as a goal-oriented motivator for the sales team, ensuring the division hits growth targets without sacrificing profitability.

Player/Coach Mentality: This isn’t a desk job, it requires getting into the showrooms to help the Design team close projects and refine their sales approach.

Design Expertise: Utilize your 2020 Design proficiency to mentor staff and ensure technical accuracy in project planning.

Full-Cycle HR: Lead the charge in hiring, training, and developing a premier team of designers and project managers.

Operational Excellence

Field Oversight: Direct all field operations, providing high-level supervision to Project Managers, installation teams, and subcontractors.

Project Lifecycle Management: Oversee remodeling projects from contract execution through final completion, ensuring every job stays on schedule.

Customer Advocacy: Act as the final point of escalation for customer issue resolution, maintaining Bray & Scarff’s reputation for high satisfaction.

Supply Chain & Logistics: Manage the remodeling supply chain to ensure materials and products are staged and delivered efficiently.

Required Qualifications

10+ years of experience in the Kitchen & Bath industry.

Bachelor’s degree in Construction Management, Business Administration, or a related field (or equivalent professional experience).

5+ years of hands-on experience with 2020 Design software.

Strong HR & Leadership Skills: Proven ability to hire, train, coach, and counsel a diverse team.

Operational Expertise: Skilled in all aspects of field operations, including subcontractor oversight and project management

Workplace Environment & Physical Requirements

Hybrid Environment: A combination of office, showroom, warehouse, and active job site environments.

Travel: Occasional travel to job sites, vendor facilities, and various company locations.

Physical Ability: Ability to lift or move product samples and materials weighing up to 25 pounds.