Director of Operation

BrightStar Care of Greater Chester County

Director of Operation

West Chester, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Training & development

    Director of Operations – Home Healthcare Salary Range: $85,000–$115,000 (based on experience)

    BrightStar Care of Greater Chester County is currently seeking a strong Director of Operations for our non-Medicare, Joint Commission–accredited home healthcare and medical staffing agency. This role is critical in ensuring operational excellence, regulatory compliance, and high-quality care delivery across our organization.

    Benefits

    Total compensation package, including base salary and quarterly bonuses, based on experience and performance

    Quarterly bonuses tied to company success

    Comprehensive benefits package including Medical, Vision, and Paid Time Off (PTO)

    Position Overview

    The Director of Operations is responsible for overseeing the daily operations of our home care and medical staffing services. The ideal candidate will ensure compliance with all state and federal regulations, lead and develop staff, optimize scheduling efficiency, and uphold BrightStar Care’s high standards of care and service.

    Key Responsibilities

    Lead and manage scheduling coordinators, nurses, and administrative staff to ensure operational efficiency and compliance

    Ensure adherence to state and federal home care regulations, including HIPAA and Joint Commission standards

    Partner with internal teams to recruit, develop, and retain top clinical and non-clinical talent

    Oversee client and staffing schedules to ensure timely, appropriate, and high-quality care delivery

    Monitor quality assurance metrics, client satisfaction, and employee performance

    Manage financial performance, including P&L oversight, EBITDA, and revenue growth

    Implement and maintain clear accountability using structured process management tools such as a RACI matrix

    Qualifications

    Bachelor’s degree in business, healthcare administration, or equivalent operational experience

    Minimum of 3 years of operational leadership experience, with a proven ability to implement growth strategies

    Demonstrated success leading and developing high-performing teams

    Strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment

    Solid understanding of healthcare operations in both in-home and institutional settings

    Ready to lead with purpose? Join BrightStar Care and make a meaningful impact in your community.

    Apply now — interviews are happening immediately for the right candidate.

    📩 Apply Now Joshua Dagumboy Talent Acquisition Specialist BrightStar Care of Greater Chester County 📞 (484) 836-2256 📧 joshua.dagumboy@brightstarcare.com