Earn $150,000-$200,000 annually plus performance-based bonus opportunities while leading operations for one of the Philadelphia region's premier wedding and event destinations.

Pen Ryn Estate is seeking a Director of Operations to oversee three established event venues hosting nearly 350 weddings annually. This hands-on leadership role provides strategic oversight of front-of-house, back-of-house, and culinary operations; guest experience; staffing; financial performance; and operational consistency across a high-volume luxury event business.

You'll join an established organization that has operated under the same ownership since 1995 and continues to experience significant growth. With on-site hotel accommodations planned for the future and an expanding operation, this is an opportunity to help shape the next chapter of one of Bucks County's most recognized wedding venues.

If you're an experienced hospitality executive who thrives in high-volume operations, enjoys developing teams, strengthening systems, and leading from the floor during major events, we'd like to speak with you.

Location

Bensalem, PA

Please note that this location is not easily accessible by public transportation.

Compensation

• $150,000-$200,000 annual base salary
• Performance-based monthly or quarterly bonus based on P&L performance
• Full-time salaried position
• Paid biweekly

Benefits

• Medical insurance
• 401(k)
• 401(k) matching
• Paid time off
• Performance bonus opportunities
• Free parking

Schedule

• Full-time
• Approximately 50-55 hours per week
• Typically 5-6 days per week
• Significant evening and weekend leadership required during wedding season
• Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day off
• Other holidays scheduled based on event calendar

Why This Role Stands Out

• One of the region's largest luxury wedding venues
• Approximately 350 weddings hosted annually
• Three active event venues
• Established ownership since 1995
• Strong company growth with planned on-site hotel accommodations
• Leadership role with meaningful operational influence
• Progressive, respectful, and challenging culture
• Opportunity to help guide the company's next stage of growth

About the Role

This is a highly visible executive leadership position responsible for maintaining exceptional operational standards across a complex hospitality business. You'll oversee multiple departments, develop future leaders, improve systems, monitor financial performance, and ensure every wedding delivers the level of service Pen Ryn Estate is known for.

Success in this position requires equal strengths in leadership, hospitality, operational discipline, financial management, and team development.

We are looking for someone who can:

• Lead multiple departments while maintaining exceptional guest experiences
• Build accountability through coaching, training, and leadership
• Strengthen operational systems and standard operating procedures
• Partner with department leaders to improve consistency and execution
• Maintain high standards throughout every stage of each event
• Drive financial performance while supporting long-term growth

About Pen Ryn Estate

Pen Ryn Estate is one of the Philadelphia area's premier luxury wedding and event destinations. Hosting nearly 350 weddings each year across three event venues, the company delivers comprehensive planning, culinary, and hospitality services while maintaining a Five Diamond guest experience.

The organization believes exceptional guest experiences begin with exceptional employees. Leadership places equal importance on customer satisfaction, employee retention, teamwork, and creating an environment built on respect, accountability, and continuous improvement.

Responsibilities

• Direct daily operations across multiple event venues
• Lead FOH and BOH leadership teams
• Ensure exceptional execution throughout every event
• Oversee staffing, scheduling, and labor management
• Manage P&L performance and operational budgets
• Monitor inventory, purchasing, and vendor relationships
• Develop, coach, and mentor department leaders
• Maintain company SOPs and operational standards
• Support culinary and catering operations
• Resolve guest concerns professionally and effectively
• Drive operational consistency across all departments
• Foster a culture of accountability, teamwork, and continuous improvement

Qualifications

• 10+ years of hospitality leadership experience
• Previous Director of Operations, General Manager, Multi-Unit, or senior hospitality leadership experience
• Wedding venue or luxury event venue experience strongly preferred
• Experience leading large hospitality teams
• Strong P&L management experience
• Experience with budgeting, payroll, purchasing, and inventory management
• Strong knowledge of FOH and BOH operations
• Excellent leadership, coaching, and communication skills
• Comfortable working evenings, weekends, and high-volume event schedules
• Confident, respected, hands-on leadership style
• Commitment to accountability, professionalism, and operational excellence

Restaurant Systems

Experience with Caterease or comparable event management software is beneficial.

How to Apply

Please submit your resume with full contact information and two professional references. Supervisor email addresses are required. Qualified candidates will be contacted directly.