We are looking for a Director of Operations for a boutique family-owned business located in Halethorpe MD.

Job Summary: The Director of Operations will serve as a key leadership partner to the owners, responsible for overseeing the day-to-day operations of the business. This individual will bring structure, financial discipline, and operational rigor across accounting/finance, inventory management, and office operations.

Responsibilities:

Financial & Accounting Oversight

• Oversee accounting and bookkeeping functions, including supervision of internal bookkeepers
• Work with Sage Accounting to ensure accurate, timely financial reporting
• Manage cash flow, accounts payable/receivable, payroll coordination, and monthly close
• Prepare and review financial statements, budgets, and forecasts for ownership
• Establish and improve internal controls and financial processes
  

Operations & Inventory Management

• Oversee inventory tracking, controls, and optimization
• Improve inventory accuracy, turnover, and reporting
• Coordinate operational workflows across sales, accounting, and office operations
• Identify inefficiencies and implement practical process improvements
  

Office & Administrative Leadership

• Manage office operations and administrative staff
• Ensure smooth day-to-day business execution
• Establish policies, procedures, and documentation where needed
• Serve as a central point of coordination between owners, sales team, and back office
  

Leadership & People Management

• Lead and support a seasoned team including bookkeepers and sales staff
• Earn trust with long-tenured employees while introducing best practices
• Provide clarity around roles, responsibilities, and accountability
• Act as a stabilizing presence and problem-solver

Requirements:

• 8+ years of experience in operations, finance, or general management
• Experience running day-to-day operations in a small to mid-sized business
• Strong accounting and financial management background
• Experience within distribution, manufacturing or product-based businesses preferred.
• Hands-on experience with Sage Accounting (or similar ERP/accounting systems)
• Proven ability to manage inventory and operational workflows