Benefits:

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

About Us: ComForCare Home Care is a trusted non-medical home care provider, dedicated to delivering compassionate, high-quality care to seniors and individuals in need. We are looking for a strong leader to oversee daily operations, drive growth through marketing and networking, and support our caregivers and clients.

Position Overview: As the Director of Operations, you will be responsible for ensuring smooth day-to-day operations, maintaining compliance, managing staff, and expanding our client base through marketing and community outreach. You will work closely with caregivers, clients, and referral partners to enhance our agency’s reputation and success.

Learn more about how we show we value our team and why they love working at ComForCare.

Benefits • Competitive salary (based on experience) • Performance-based bonuses/incentives

• Paid Time Off

• Working Advantage Discount Program

• Free legal consultations

• Pharmacy discount card

• Virtual Concierge services

• Employee Assistance Program

• Auto, Home & Pet Insurance

• Identity Theft Protection

• Short-Term Disability Insurance

• Accidental Injury Insurance

• Critical Illness Insurance and more

Key Responsibilities:

Operations & Compliance • Oversee the daily operations of the agency, ensuring efficiency and high-quality service delivery. • Oversee scheduling staff and caregiver-client matching to optimize care. • Ensure compliance with state regulations and industry best practices. • Develop and implement policies and procedures to improve workflow. • Conduct sofa visits to educate potential clients and families on home care services in a way that will encourage new client to sign on. • Oversee caregiver recruitment, onboarding, and retention strategies. • Handle billing, payroll, client concerns, complaints, and conflict resolution.

Marketing & Business Development • Develop and execute marketing strategies to grow the agency’s client base. • Build and maintain relationships with referral sources (hospitals, rehab centers, senior communities, case managers, etc.). • Attend networking events, Chamber of Commerce meetings, and industry conferences to promote the agency. • Identify and secure partnerships that generate referrals. • Work with the team to enhance the agency’s online presence and community engagement.

Leadership & Team Management • Provide leadership and support to office staff and caregivers. • Foster a positive and productive work environment. • Conduct performance evaluations and provide training opportunities. • Develop and monitor key performance indicators (KPIs) for agency success.

What we are looking for:

3+ years of experience in home care, healthcare, or a related field (operations or business development preferred).

Strong leadership and organizational skills with the ability to multitask and problem-solve.

Strong interpersonal skills and the ability to build relationships across different levels of an organization.

Ability to think creatively and develop innovative strategies for community engagement.

Self-driven and self-disciplined, determined to independently drive results.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.