Insero Talent Solutions is recruiting a Director of Operations for a manufacturing company in Rochester, NY.

The Director of Operations is responsible for overseeing the day-to-day operations of the organization, ensuring efficiency, quality, and cost-effective management of resources. This role collaborates closely with department heads to implement operational strategies, streamline processes, and drive performance in alignment with the company’s strategic goals.

Key Responsibilities:

· Lead and manage daily business operations across departments to ensure optimal productivity and efficiency.

· Develop and implement operational systems, processes, and best practices that support the company’s goals.

· Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and ensure accountability.

· Oversee budgeting, forecasting, and resource allocation to maximize profitability and efficiency.

· Collaborate with leadership to set performance goals and drive continuous improvement initiatives.

· Ensure compliance with industry regulations, company policies, and safety standards.

· Foster a culture of high performance, accountability, and collaboration across teams.

· Evaluate vendor contracts and relationships to ensure quality service and cost-effectiveness.

· Drive operational excellence through innovation and strategic problem-solving.

Qualifications:

· Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).

· Minimum 8–10 years of progressive leadership experience in operations, manufacturing, logistics, or a related area.

· Strong understanding of business functions including HR, Finance, Supply Chain, and IT.

· Proven track record of driving process improvement and organizational efficiency.

· Excellent leadership, communication, and analytical skills.

· Experience with ERP systems and data-driven decision-making.

Competencies:

· Strategic Thinking

· Operational Planning & Execution

· Change Management

· Financial Acumen

· Team Leadership

· Decision-Making

· Conflict Resolution