We are a dental and orthodontics space recruiting firm contracted to find our client’s next Director of Operations. We are in search of an experienced leader in the manufacturing and operations space that is in, or would like to live in North Texas. Our candidates will ideally have experience in 3D printing and must have experience in software. Software could be specific CAD design software, or a SaaS model, or similar.
This company is a privately held, PE backed technology organization with the Corporate Headquarters based in North Texas. Founded in 2019, they provide a complete orthodontic solution for orthodontists to treat patients with fewer visits, in less time, with greater accuracy and more predictable outcomes. The customized solution starts with a digital image of the patient’s teeth which is later digitally simulated by trained technicians using software in collaboration with the orthodontic practice. Custom brackets are pre-positioned in a transfer tray and shipped to the orthodontic practice. This company is changing behaviors and changing the way Orthodontists and dental professionals treat patients.
Responsibilities:
- Works closely with the senior management team on the development and implementation of strategic plans, organizational enhancements, operational strategies, management programs, and new product/service designs and rollouts.
- Works as a strategic minded manager to proactively develop and implement practical, timely, and effective business solutions to operational issues and opportunities.
- Provides an operational vision and ensures that long range plans are utilized and effectively address operational strengths, weaknesses, opportunities, and threats.
- Provides manufacturing and distribution operations with strategic leadership to facilitate the execution of plans that positively impact profitability, customer satisfaction, employee satisfaction, and regulatory compliance.
- Develops and monitors internal operational targets and tracking systems, evaluates data and trends and develops actions to positively drive cost, quality, service, and human relation improvements.
- Analyzes operations to ensure expense control, effective equipment and workforce utilization, and continuous improvement to operational cost base.
- Actively monitors industry trends, equipment and process innovations, and emerging technologies and creates initiatives to capitalize on new opportunities.
- Establishes/monitors projects and priorities and assigns resources to achieve Manufacturing and Distribution objectives.
- Ensures that the company remains in good standing with all regulatory bodies and conducts business in an appropriate ethical manner.
- Provides leadership and support to direct reports relative to progress of work, resolution of problems, and assurance that standards for quality and quantity of work are met.
- Provides consistent performance feedback and coaching to direct reports to assist in employee/career development.
- Champions a Quality Mindset in all actions and activities.
- Ensures that proper regulatory procedures and work instructions are in effect and are being closely followed by all direct reports.
- Communicates openly and effectively with employees, recognizing and rewarding employees to build a strong team and culture.
- Ensures all policies, procedures, practices and operational standards are effectively communicated to the entire operations team.
- Approves and controls operational expenditures within budget limits and investigates/corrects budget variances and drives to optimize the use of resources.
- Reports complaints in accordance to complaint handling process.
Education and/or Work Experience Requirements:
- 7 or more years of progressive experience in a key leadership/management role at a high-tech manufacturing facility
- B.S. in Engineering or equivalent applicable experience
- Previous experience with Lean 6-Sigma, cGMP, and ISO standards (9001 and/or 13485)
- Excellent written and verbal communication skills
- Strong knowledge of Microsoft Excel and other Office applications
- Strong hands-on user of MRP/ERP software systems and maintenance systems
- Experience around software, design, SaaS, or similar required
- Experience with 3D printing/ additive manufacturing (highly preferred)
- Experience with big company and small company (highly preferred)