Director of Operations - Main Event Caterers

Main Event Caterers

Director of Operations - Main Event Caterers

Arlington, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Vision insurance

    Director of Operations

    Job Overview

    The Director of Warehouse and Catering Operations provides strategic, hands-on leadership of all warehouse and logistical operations for Main Event Caterers and Monumental Food companies. This role ensures efficient inventory control, safe and compliant practices, and seamless event execution through close collaboration with internal departments. In addition to warehouse management, this position oversees the Beverage Manager and broader event operations, ensuring the highest standards of quality, service, and professionalism are upheld at every level.

    Key Responsibilities

    Warehouse & Logistics

    Provide strategic oversight of all warehouse functions, including inventory, equipment, fulfillment, and logistics.

    Ensure timely and accurate processing, staging, and delivery of catering orders, maintaining quality standards across all event types.

    Design and implement warehouse workflows that maximize space utilization, accuracy, and efficiency.

    Develop, implement, and maintain SOPs for inventory management, receiving, order fulfillment, and transportation logistics.

    Monitor and manage warehouse and delivery labor costs to align with budgetary goals.

    Oversee fleet operations: coordinate vehicle maintenance, manage usage schedules, and ensure drivers are properly trained and certified.

    Maintain compliance with safety standards and health regulations (OSHA, local health departments, etc.).

    Event Operations & Departmental Coordination

    Collaborate closely with Sales, Culinary, and Finance departments to align operational capabilities with event goals and client expectations.

    Serve as the point of contact for operational planning in high-profile or logistically complex events.

    Participate in menu tastings, event walk-throughs, and planning meetings to ensure operations and logistics are considered early in the process.

    Beverage Program Oversight

    Directly supervise the Beverage Manager, providing guidance and support for beverage planning, sourcing, and service execution.

    Ensure beverage service standards align with the company’s high-end brand and client expectations.

    Assist with budget planning and cost control related to beverage procurement and staffing.

    Leadership & Team Development

    Mentor, train, and lead warehouse and operations team members, including junior supervisors and leads.

    Recruit and retain top talent, fostering a culture of accountability, professionalism, and continuous improvement.

    Conduct regular performance evaluations and provide ongoing coaching and development opportunities.

    Purchasing & Vendor Management

    Oversee purchasing for warehouse and operations, ensuring best pricing, availability, and quality.

    Build and maintain relationships with vendors and suppliers, ensuring timely deliveries and favorable terms.

    Maintains proper inventory levels to ensure successful event fulfillment

    General

    Perform other duties as assigned to support business operations and company growth.

    Champion a culture of hospitality, excellence, and team collaboration across departments.

    Qualifications

    3–5 years of progressive leadership experience in warehouse, logistics, or catering/event operations.

    Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.

    Proven ability to manage large teams and multiple priorities in a fast-paced, high-pressure environment.

    Strong operational planning, organizational, and problem-solving skills.

    Excellent interpersonal and communication skills.

    Bilingual in English and Spanish is required.

    Proficient in Microsoft Office Suite (Excel, Word) and warehouse/inventory systems.

    Knowledge of OSHA regulations, local health codes, and catering/event service best practices.

    Benefits

    Health Insurance

    Dental Insurance

    Vision Insurance

    Paid vacation

    Free parking

    Free Lunch (Monday-Friday)!

    401(k)

    401(k) matching

    Cellphone reimbursement