Director of Operations / Personal Assistant to Owner
Benefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
About Us
R & R Breakfast Spot is a family-owned restaurant brand rooted in culture, community, and soul-forward food. Built on the values of leadership, accountability, and excellence, we are growing beyond day-to-day service into catering, events, and multi-stream operations.
We are seeking a Director of Operations — someone who can be an extension of the owner and confidently lead all areas of the business. We are a very small restaurant with a huge potential for growth. We are seeking someone who is committed to growing with us. This role requires consistent availability on weekends which is our busiest time, this means both Saturday AND Sunday. The perk to this role is that we close at 3pm every day so most times, you are gone by around 4:30 for the day.
Role Summary
The Director of Operations is the owner’s right hand. This role requires someone who can step into any position as needed while also managing the business at a high level. You will oversee daily restaurant operations, financial performance, staffing, catering logistics, and administrative systems.
This is not a standard manager role. This position requires leadership, adaptability, and strong business instincts.
This person should be trainable in all areas of the restaurant and adaptable to learning the way that we do things. They should also have kitchen experience such as cooking, inventory control, and waste management.
Key Responsibilities
Operations & Service
Lead daily restaurant operations (FOH & BOH)
Step into service roles as needed (cook, host, server, food runner)
Ensure service standards, food quality, and guest experience are upheld
Resolve guest and staff issues in real time
Leadership & Staffing
Create and manage staff schedules
Lead pre-shifts and enforce SOPs
Train, coach, discipline, and motivate staff
Serve as acting owner when the owner is not on-site
Financial & Administrative
Read and interpret P&L statements
Monitor labor costs, food costs, and waste
Manage inventory and ordering
Support payroll, timekeeping, and labor compliance
Assist owner with reporting and business decisions
Catering & Events
Manage catering orders from inquiry to execution
Coordinate staffing, prep, and timelines for events
Ensure profitability and smooth execution of catering services
Systems & Growth
Help implement systems and procedures
Identify inefficiencies and suggest improvements
Support expansion, partnerships, and brand consistency
Qualifications
3–5+ years restaurant leadership experience
Strong understanding of FOH & BOH operations
Experience with scheduling, inventory, and labor control
Comfortable reading financial reports (or willing to learn)
Calm under pressure, solution-oriented
Reliable, flexible, and hands-on
Leadership mindset — leads by example
This Role Is Ideal For Someone Who
Wants responsibility and autonomy
Enjoys both leadership and hands-on work
Thinks like an owner, not just an employee
Thrives in a fast-paced, growing environment