Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Training & development
Director of Operations (STONE MANUFACTURING & BUSINESS GROWTH)
WHO WE ARE We are a nationally recognized luxury stone design and manufacturing company featured in Luxe, Architectural Digest, Traditional Home, and other leading publications. We partner with top-tier architects, designers, and builders across the country to produce high-end fireplace mantels, bathtubs, sinks, and custom architectural elements.
Our main showroom and manufacturing facility are located outside of Chicago. Our mission is to create timeless, high-quality products that will last for generations.
POSITION OVERVIEW We are seeking a senior-level operator to take ownership of the business as a Chief Operating Officer / VP of Operations. This role is responsible for building, structuring, and scaling the company across operations, manufacturing, and business development.
This is a true leadership position focused on executing growth, building systems, and running day-to-day operations at a high level. You will work directly with ownership to transform the company into a highly efficient, scalable operation.
This role is ideal for someone who has experience building or scaling a manufacturing or product-based business and is looking for a long-term leadership opportunity.
CORE RESPONSIBILITIES
Business Operations & Leadership
Oversee and manage all day-to-day operations across manufacturing, sales, and administration
Establish structure, accountability, and performance metrics across all departments
Translate company vision into executable operational plans
Build and lead a high-performance leadership team
Manufacturing & Production Oversight
Oversee production operations to ensure efficiency, quality, and on-time delivery
Implement systems to improve workflow, capacity, and output
Drive continuous improvement across manufacturing processes
Align production capabilities with sales growth
Systems, Infrastructure & Inventory
Design and implement scalable operational systems across the business
Build and manage inventory systems, material tracking, and production planning
Optimize ERP/CRM tools, reporting dashboards, and operational KPIs
Improve organization, forecasting, and resource allocation
Business Development & Growth
Drive revenue growth through new business development and strategic partnerships
Develop and expand distribution channels and national accounts
Work closely with sales to improve conversion, pipeline management, and client experience
Identify new market opportunities and product expansion strategies
Financial & Performance Management
Own operational performance metrics including revenue, margins, and efficiency
Improve profitability through cost control, process improvement, and better systems
Work alongside ownership on budgeting, forecasting, and strategic planning
Brand & Market Positioning
Help elevate the company’s brand positioning within the luxury design and construction market
Ensure alignment between operations, product quality, and brand standards
QUALIFICATIONS
Required
7–10+ years experience in operations leadership, manufacturing, or business management
Proven track record of scaling or significantly improving a business or division
Strong experience building systems, processes, and operational infrastructure
Experience managing multiple departments (operations, production, sales)
High-level leadership, communication, and decision-making ability
Strong financial and analytical mindset
Ability to operate both strategically and tactically
Preferred
Experience in manufacturing, construction, or product-based businesses
Background in stone, concrete, architectural products, or custom fabrication
Experience implementing ERP, CRM, or inventory management systems
Familiarity with working alongside designers, architects, or builders
Entrepreneurial mindset or experience in a growth-stage company
COMPENSATION & STRUCTURE
Competitive base salary (based on experience)
Performance-based bonuses tied to company growth and profitability
Long-term growth opportunity
Employee product discounts
WHAT SETS THIS ROLE APART This is not a traditional operations role. This is an opportunity to build, structure, and lead a growing company at a high level. You will have direct impact on strategy, operations, and growth, with the ability to implement systems and build a team that supports long-term scale.
We are looking for a leader who thinks like an owner—someone who can bring structure to a fast-growing business and elevate it into a highly efficient, premium manufacturing operation.