Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
Training & development
Join Soleil Tans as the Director of Operations
Location: Multi-site across New Jersey (travel required)
Reports To: CEO
About Soleil Tans
Soleil Tans is a leader and innovator in the luxury sun spa industry.
Our mission is simple yet powerful: to be the best part of your day.
We achieve this by providing personalized service, expert guidance, and pristine spa environments that deliver both relaxation and results.
Position Overview
The Director of Operations is a key leadership role responsible for ensuring operational excellence, driving sales performance, and leading teams across multiple Soleil Tans locations. This position requires a strategic and detail-oriented leader who thrives in a fast-paced, service-focused environment and is passionate about elevating the guest experience.
Core Responsibilities
Operational Leadership
Oversee daily operations across all spa locations to ensure smooth, consistent performance.
Refine and enforce standard operating procedures (SOPs) for operational consistency.
Ensure all equipment and facilities are well-maintained and meet Soleil’s brand standards.
Implement process improvements and corrective actions to enhance efficiency.
Team & Culture
Recruit, train, and mentor salon leads and staff to ensure high engagement and performance.
Conduct quarterly reviews, set goals, and foster a culture of accountability and recognition.
Promote Soleil’s Core Values: Be Welcoming, Be Genuine, Be Knowledgeable, Be Considerate, Be Involved, and Be Up-Serving.
Customer Experience
Uphold Soleil’s Brand Promise: “Love your experience, or let us know — we’ll make it right.”
Resolve guest concerns with professionalism and empathy.
Monitor guest feedback and drive proactive service improvements.
Financial Oversight
Manage P&L statements and budgets across all locations.
Track and analyze sales performance, labor costs, and profitability.
Identify and implement cost-saving measures and revenue-growth strategies.
Sales & Marketing Partnership
Collaborate with the Marketing Manager to design and execute promotional campaigns.
Drive membership and retail product sales through data-driven initiatives.
Analyze market trends and adjust strategies to stay ahead of competition.
Compliance & Safety
Ensure adherence to all health, safety, and state regulatory requirements.
Conduct regular compliance audits and enforce corrective actions when necessary.
Maintain a safe, clean, and welcoming environment for both guests and team members.
Inventory & Vendor Management
Maintain optimal inventory levels across all locations.
Manage vendor relationships and negotiate contracts for favorable pricing and terms.
Oversee product replenishment, inventory audits, and loss prevention.
Key Objectives
Maximize efficiency and productivity through systemized operations.
Collaborate with leadership to set and achieve strategic growth goals.
Partner with the CEO on financial planning and budgeting.
Qualifications
Bachelor’s degree in Business Administration, Management, or a related field (required).
5+ years of senior leadership experience in multi-unit retail, spa, fitness, or hospitality operations.
Proven success leading and developing teams.
Strong understanding of financial management, customer service, and operational strategy.
Excellent organizational, communication, and analytical skills.
Experience implementing systems and streamlining operations for growth.
Working Conditions
Regular travel between spa locations.
Flexibility to work evenings, weekends, or holidays as needed.
Compensation & Benefits
Competitive salary + performance-based bonuses
Comprehensive benefits package including health insurance, paid time off, and employee discounts
Career growth potential within an expanding luxury brand
Please include your salary requirements with your application.
Lead the Soleil Experience
As Director of Operations, you’ll lead a high-performing team, drive strategic growth, and ensure Soleil Tans continues to shine as the best part of every guest’s day.
Apply today and help us redefine the luxury sun spa experience. 10/15/25