Director of Programs

ARTS AND BUSINESS COUNCIL OF GREATE

Director of Programs

Nashville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Dental insurance

    Training & development

    Vision insurance

    DIRECTOR OF PROGRAMS Reports To: Executive Director Status: Full-Time/Exempt Salary: $68,000 – $75,000, commensurate with experience Benefits: Health, Dental & Vision Insurance, Paid Vacation, Retirement, Hybrid Schedule Supervises: 2 Full-Time Staff, 1 Part-Time Staff Hours: 9am-5pm Monday-Friday, plus periodic events outside of regular office hours

    Position Summary The Director of Programs serves as a senior leader in the organization and strategic partner to the Executive Director, overseeing the vision, execution, evaluation, and growth of the Arts & Business Council’s portfolio of programs serving Greater Nashville’s creative community. This role drives earned revenue strategy, supervises program staff, stewards key community relationships, and ensures that ABC’s services are delivered with excellence, integrity, and deep respect for artists, arts workers, and creative entrepreneurs. The Director of Programs is both a systems thinker and a people-centered leader, ideal for a detail-driven administrator who thrives on building both strong internal processes and external community relationships, and ensuring programs run with consistency and impact.

    Key Responsibilities

    Program Leadership & Execution

    Oversee strategy for and implementation of ABC’s core programs, including but not limited to: Volunteer Lawyers & Professionals for the Arts (VLPA), Periscope: Artist Entrepreneur Training, Education workshops and seminars, Fiscal Sponsorship, Project Management, Arts Board Matching, Creative Advantage, and other programs and events in service to Greater Nashville’s creative community

    Steward and grow the Arts & Business Council’s earned revenue streams by employing strategic and innovative thinking to identify new program development and/or expansion opportunities

    Ensure consistent program delivery, clear timelines, and documented processes across Programs team

    Identify opportunities to refine and strengthen existing systems over time, improving efficiency, participant experience, and earned revenue performance

    Data Tracking & Evaluation

    Maintain and consistently execute ABC’s existing data collection and reporting systems; ensure accurate tracking of participation, and program outcomes across Programs team

    Monitor key performance indicators across all programs, including participation, earned revenue, and impact measures, and flag trends, gaps, or opportunities

    Prepare clear and timely program reports for the Executive Director and Board of Directors; support grant reporting and donor stewardship with accurate program data

    Synthesize complex information into clear, actionable insights and, over time, recommend thoughtful improvements to reporting systems and evaluation tools to increase clarity and usefulness

    Financial Management

    Maintain clear annual work plans and participate in the annual budget process by preparing programmatic budgets for review by the Executive Director and Finance Committee

    Oversee financial control activities and reporting for 20+ fiscally sponsored projects

    Make informed financial decisions aligned with organizational strategic goals

    Team & Board Leadership

    Supervise and support 2 full-time and 1 part-time team members, providing clear expectations, accountability, and regular performance feedback while fostering a collaborative, organized, and artist-centered team culture

    Lead the Program Committee of the Board of Directors by preparing agendas, facilitating structured and engaging meetings, and ensuring timely follow-up on action items

    Support healthy partnership between staff operations and board governance by maintaining transparency and professionalism

    Community Representation & Relationship Management

    Represent ABC at events, workshops, and community gatherings

    Cultivate strong relationships with artists, nonprofit leaders, business partners, and volunteers

    Serve as a warm, professional ambassador for Nashville’s creative community

    Ideal Candidate Profile Experience

    5-8 years of professional experience in arts administration, nonprofit program management, or a related field

    2-3 years of direct staff supervision

    Experience overseeing impactful community-based programs with measurable outcomes

    Experience managing budgets and tracking financial performance

    Bachelor’s degree, or equivalent experience, required

    Experience in arts, creative industries, or entrepreneurship support organizations strongly preferred

    Proficiency in Microsoft Office, Google Workspace, and CRM systems; Salesforce

    experience a plus

    Core Competencies

    Mission Fit: Understands the needs of artists and arts organizations, and demonstrates genuine commitment to serving artists and strengthening Greater Nashville’s creative economy.

    Systems-Oriented & Detail-Driven: Brings strong organizational and time management skills; builds and maintains clear processes, documentation, and accountability systems.

    Fiscal Fluency: Comfortable managing program budgets, monitoring earned revenue performance, understanding nonprofit revenue dynamics and making informed financial decisions.

    Data Discipline: Executes tracking systems consistently and translates data into actionable insights; comfortable using CRM and database systems. A strategic thinker who can improve programs within established frameworks.

    Facilitation & Communication Skills: Leads structured, productive meetings. Strong written and oral communication skills with the ability to synthesize information clearly and professionally.

    Independent Yet Collaborative Leadership: A dynamic self-starter with professional independence, initiative, and self-discipline who also thrives in collaborative environments. Exercises sound judgment about when to move work forward independently and when to engage leadership, staff, or board partners. Builds strong relationships across diverse stakeholders while maintaining alignment with organizational priorities.

    Management Maturity: Provides direction and accountability while fostering a collaborative, respectful culture

    Work Environment

    The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms; use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations. The Arts & Business Council employs a flexible, hybrid work model with most office hours currently spent in the employee’s preferred remote work location. Some work events may be outside or in temperature-controlled offices/venues.

    Some work outside of typical office hours (9am-5pm M-F) may be required during the planning and execution of special events, fundraisers, or other external community events. Some light local travel for meetings and events may also be required.

    The work environment will require walking, standing, bending and carrying of items weighing 1-30 lbs. Also, the employee must have manual dexterity, visual, and auditory acuity. Reasonable accommodations may be made.

    The Arts & Business Council is an equal opportunity employer committed to equity, belonging, and access. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are dedicated to ensuring racial and cultural equity in our policies, and seek partners who share these values and actively integrate them into their professional practice.

    How to Apply Please email your resume and cover letter to the Arts & Business Council at jobs@abcnashville.org with “Director of Programs – [Your Name]” in the subject line. Applications will be reviewed on a rolling basis until the position is filled. Incomplete applications will not be reviewed. No phone calls, please.

    Flexible work from home options available.