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Director of Project Management

Knak Digital

Director of Project Management

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Insurance (Medical, Dental, Vision, Long/Short term Disability, Life), 401k with match, Unlimited PTO starts at day 30, Professional development Reimbursements

    FULLY REMOTE opportunity.

    Your Role:
    • Lead and mentor a team of project managers, providing guidance and support
    • Develop and implement project management strategies aligned with agency goals
    • Oversee planning, execution, and delivery of web development projects
    • Act as the primary point of contact for high-profile clients
    • Collaborate with sales and client services to manage client relationships
    • Continuously evaluate and improve project management processes
    • Implement best practices and ensure adherence across the team
    • Lead post-project reviews and identify areas for improvement
    • Recruit, train, and develop a high-performing project management team
    • Set performance goals and conduct regular performance reviews
    • Follow Entrepreneurial Operating System (EOS) procedures
    • Assist in the development of EOS and other ad hoc projects
    Your Profile:
    • 7+ years of related industry experience, preferably as a leader within a MarTech agency
    • 5+ years of demonstrated track record in developing senior-level client relationships
    • 3+ years managing team members
    • Experience managing enterprise-level website implementations
    • Thorough knowledge of project management lifecycle (both waterfall and agile)
    • Prior experience as an Account Manager/Project Manager in a digital agency
    • Strong leadership and team management skills
    • Strategic thinking and decision-making abilities
    • Excellent communication, negotiation, and client-service skills
    • Process optimization and continuous improvement mindset
    • Adaptability and resilience in a dynamic environment
    • Creativity and strong attention to detail
    • Proven ability to manage multiple projects within tight deadlines
    • Strong business and marketing acumen
    Preferred Experience:
    • Google Analytics
    • SEO and search marketing best practices
    • Usability testing
    • Information architecture
    • Drupal and WordPress build and maintenance
    • Leading 5-8 accounts simultaneously
    • Quality assurance testing on websites and applications
    • Statement of work drafting and coordination
  • Compensation
    $130,000 per year