Director of Property Operations
Brooklyn, NY – On-site
$150K DOE
Position Overview
A growing real estate investment and development company is seeking an experienced Director of Property Operations to lead its property management division.
The ideal candidate has a strong background in property management, proven experience leading teams, and the ability to take ownership of operational and financial performance. This role requires an energetic, hands-on leader who thrives in a fast-paced environment, can build structure, and drive results across a portfolio of properties.
Key Responsibilities
Lead and manage the property management department, driving team performance, accountability, and operational efficiency.
Take ownership of property-level NOI, operating and capital budgets, revenue growth, and expense management.
Oversee leasing strategy, pricing, brokers, applicant approvals, renewals, occupancy, and tenant retention.
Manage commercial and industrial lease negotiations and ensure effective lease administration.
Oversee rent collections, arrears, payment plans, and financial reporting.
Manage property maintenance, preventive maintenance programs, unit turnovers, renovations, and capital projects.
Oversee vendors, contractors, bidding, contracts, inspections, and quality of completed work.
Ensure compliance with NYC property regulations, including HPD/DOB, Local Laws, fair housing, rent stabilization, and applicable housing programs.
Address property violations, insurance requirements, tenant escalations, emergencies, and legal matters in coordination with counsel.
Conduct regular property visits and maintain hands-on oversight of field operations.
Coordinate property handoffs and lease-up of newly developed buildings.
Build and improve departmental systems, processes, technology, and operational efficiencies.
Establish performance goals, track key metrics, and provide regular reporting to executive leadership.
Qualifications
3+ years of property management or real estate operations experience, with multi-property portfolio experience preferred.
Proven experience leading and managing teams required.
Strong knowledge of the NYC real estate market and property regulations required.
Experience managing property budgets, financial performance, and NOI.
Strong financial and analytical skills, including proficiency in Excel.
Knowledge of building maintenance, construction, and capital projects preferred.
Strong leadership, organizational, communication, and problem-solving skills.
Energetic, proactive, and comfortable working in a fast-paced environment.
Ability to build structure, improve processes, and hold teams accountable.
Comfortable balancing high-level leadership with hands-on field involvement.
Strong comfort with technology, software, and AI-driven tools required.
Experience with property management software; Rent Manager is a plus.
Commercial and industrial property experience is a plus.
Valid driver's license required.
Email resumes to: blimi@maiplacement.com