RAM JACK – DIRECTOR OF RESIDENTIAL SALES

Position Summary

The Director of Residential Sales is responsible for leading, developing, and driving performance across Ram Jack’s residential sales teams in Oklahoma, Arkansas, and Texas.

This role ensures that all sales processes, training, accountability measures, and performance standards are consistently implemented and aligned with the company’s growth goals.

Serving as a key partner to the Senior Director of Sales, Marketing & Business Development, the Director focuses on building a high-performing, data-driven sales organization that embodies Ram Jack’s culture of integrity, excellence, and customer commitment.

Key Responsibilities

Sales Leadership & Team Development

Lead and coach Senior Managers, Team Leads, and Project Managers to achieve individual and regional sales targets.

Foster a high-performance sales culture built on accountability, consistent follow-up, and a focus on customer satisfaction.

Identify and develop emerging leaders and future managers within the sales organization.

Conduct regular performance reviews, training sessions, and goal-setting meetings to reinforce standards and celebrate wins.

Sales Process & Performance Management

Ensure consistent execution of Ram Jack’s sales process, software utilization, and lead follow-up standards across all regions.

Monitor and analyze daily, weekly, and monthly sales metrics — including appointments, close ratios, revenue, and margins — and implement corrective actions where needed.

Partner with the Senior Director to establish and manage sales goals, forecasts, and performance incentives.

Support continuous improvement through field ride-alongs, coaching, and real-time feedback.

Collaboration & Alignment

Work cross-functionally with Quality Control and Production leadership to ensure smooth handoffs from sales to installation.

Provide consistent communication and performance updates to the Senior Director.

Share best practices between markets to drive overall company-wide sales excellence.

Field Engagement

Spend approximately 30% of time in the field conducting ride-alongs, mentoring Project Managers, and supporting regional sales efforts.

Evaluate regional performance trends, market opportunities, and customer feedback firsthand.

Key Performance Indicators (KPIs)

Regional and individual sales growth

Close ratio and revenue per appointment

Margin consistency and profitability

Team development and retention

CRM compliance and pipeline management

Customer satisfaction and 5-star review rate

Reports To: Senior Director of Sales, Marketing & Business Development Direct Reports: Senior Managers (Future), Team Leads (Current), Project Managers (Indirect)

Ideal Candidate

Proven sales leader with a strong track record in managing and scaling multi-region sales teams

Highly accountable and data-driven operator who thrives in a performance-based environment

Motivational coach who can inspire and develop people to exceed goals

Excellent communicator — clear, consistent, and results-oriented

Strategic thinker with strong field awareness and leadership presence

Embodies Ram Jack’s culture and core values

Benefits

We offer a comprehensive benefits package designed to support your health, well-being, and financial security, including:

Medical, Dental, and Vision Coverage

Life Insurance

Short and Long Term Disability Plans

Paid Time Off (PTO)

Paid Holidays

401(k) Retirement Plan with company contribution

Ram Jack is an equal opportunity employer.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Ram Jack.