Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

At ProMotion Rehab and Sports Medicine, we don’t just provide exceptional therapy services, we empower people to move better, feel better, and live better. The Director of Revenue Cycle plays a key leadership role in making that mission possible by ensuring our financial operations run with precision, transparency, and excellence. This position oversees all aspects of the revenue cycle across multiple clinic locations, driving accuracy, compliance, and performance in billing, claims follow-up, collections, and revenue integrity.

We’re looking for a sharp, proactive leader who thrives on problem-solving, process improvement, and team development. You’ll collaborate closely with our executive team to analyze data, streamline workflows, and implement best practices that support our continued growth and commitment to exceptional patient care. At ProMotion, every detail matters, from the patient experience to the integrity of our operations, and this role is vital in keeping both running smoothly and efficiently.

Education:

Bachelor’s degree required in Business Administration, Finance, Health Administration, or related field.

Experience:

Minimum of 3 years of progressive Revenue Cycle Management and leadership experience.

Preferred background in managing financial or revenue cycle across multi-facility healthcare organizations.

Essential Responsibilities:

Lead revenue cycle operations to meet annual performance metrics, ensuring compliant, efficient billing and collections aligned with payer and regulatory standards.

Analyze key performance indicators; identify trends, propose solutions, and communicate progress to leadership.

Evaluate and refine billing, receivables, and workflow processes to enhance accountability, patient satisfaction, and financial outcomes.

Drive process improvement initiatives that optimize revenue, cash flow, and operational efficiency.

Maintain a current understanding of market payer agreements; collaborate with leadership during negotiations to support financial objectives.

Cultivate a culture of excellence, accountability, and continuous improvement within the department.

Oversee claims filing, payment posting, denials management, and collections, ensuring timely and accurate processing.

Manage Medicare bad debt processes, outsourced receivables, and vendor partnerships for optimal performance.

Support monthly financial reporting and contribute to financial statement preparation.

Recruit, train, and mentor team members; conduct performance evaluations, and manage departmental budgets.

Maintain accurate payer contract data, fee schedules, and reimbursement grids.

Serve as the key resource for resolving claim, coding, or insurance-related issues.

Monitor regulatory changes and adjust procedures to maintain compliance and maximize reimbursement.

Lead reviews of payer policies, implement improved workflows, and pursue reimbursement settlements as needed.

Prepare reports, correspondence, and documentation while ensuring confidentiality and adherence to organizational policies.

Participate in required meetings, professional development, and committees as assigned.

Other duties as assigned.

Performance Requirements:

In-depth knowledge of medical practice operations, particularly outpatient physical therapy.

Strong understanding of billing, collections, coding (CPT, diagnosis, HCPCS), and payer contract structures.

Familiarity with federal and state billing regulations, revenue integrity standards, and healthcare data analytics.

Competence in data analysis, workflow design, and process optimization.

Skills:

Exceptional leadership and interpersonal skills with the ability to motivate and mentor teams.

Strong analytical and problem-solving abilities.

Proficiency in Excel and financial analysis tools for tracking and reporting metrics.

Effective communication and relationship-building with staff, providers, payers, and patients.

Abilities:

Lead and develop supervisory staff while fostering collaboration and accountability.

Communicate clearly in writing and verbally; resolve conflicts effectively.

Adapt quickly to regulatory, operational, and payer changes.

Maintain professionalism and patient confidentiality in all situations.

Equipment Operated: Standard office equipment including computer, scanner, fax, copier, printer, and phone systems.

Work Environment: Office-based, well-lit setting.

Physical Requirements: Primarily sedentary (approximately 90% sitting) with some walking, bending, and standing.