Job Description

Job Description

Does this describe you?

Dedicated.
** Disciplined.
Different.
Industry Leader.
Helper of People.**

If so, let's talk!!

We are currently seeking a high energy, self-motivated individual to join our team as a BUSINESS to BUSINESS (B2B) TRAINING SPECIALIST . **** This position plays a key part in enhancing the competencies of our sales managers by developing and delivering training programs that align with our company’s core values and sales processes.

The person selected will be responsible for conducting training needs assessments, designing engaging curriculum and learning materials, and overseeing all aspects of training events in coordination with Executive Sales Management.

Their primary objective is to boost workplace performance and drive professional growth within our organization. As a B2B Training Specialist, the person will collaborate with various stakeholders (B2B Sales Team, Digital Sales Team, E-Learning, Field Support Team, Sales Operations, etc.) to identify training gaps and develop targeted solutions to address them. They are also responsible for evaluating the effectiveness of B2B sales training programs and making necessary adjustments to ensure continuous improvement.

To excel in this role, you must have a strong passion for learning and development, excellent instructional design skills, and the ability to effectively communicate and engage with sales managers at all levels. Your creativity, attention to detail, and organizational abilities will be critical in delivering impactful training initiatives.

Key Qualifications/Requirements:

Required Education and Experience

• Bachelor’s Degree – or equivalent experience – in teaching, training, or educating.
• Learning and Development, training or education background with teaching/training experience.

Preferred Education and Experience

• Teaching, training or educating, funeral service, preneed insurance, and/or business to business sales.

**Responsibilities/Essential Functions: **

• Create and deliver content for B2B sales managers.
• Plan and organize B2B training events.
• Facilitate professional development book studies.
• Manage and update (as needed) the Sales Manager Onboarding Checklist.
• Identify training needs by evaluating strengths and weaknesses.
• Translate requirements into trainings that will prepare B2B Sales Team members for the next step of their career path.
• Build the annual B2B training program and prepare teaching plans.
• Maintain accurate training attendance and participation records.
• Develop or oversee the production of online and classroom handouts, instructional materials, aids and manuals.
• Direct structured learning experiences and monitor their quality results.
• Acclimate new hires to the business and conduct orientation sessions.
• Deliver B2B sales training courses with the assistance of Executive Sales Management.
• Assess B2B training effectiveness to ensure incorporation of taught skills and techniques into sales managers’ work behavior.
• Periodically evaluate ongoing B2B training programs to ensure they reflect any needed changes.
• Coordinate with People Operations for onboarding and Growth and Development plans.
• Other duties may be assigned to meet business needs.

Qualifications/ Competencies:

• Highly organized.
• Skilled communicator.
• Proven experience in designing and delivering training events.
• Extensive knowledge of instructional design theory and learning principles.
• Proven ability to master the full training cycle.
• Familiarity with traditional and modern training methods, tools and techniques.
• Ability to conduct cost-benefit analysis and calculate training return on investment (ROI).
• Ability to present complex information to a variety of audiences.
• Proficiency in MS Office (Word, PPT, and Excel).
• Proficiency in other technologies used by the company to deliver training.

About Funeral Directors Life

Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace that is truly one-of-a-kind.

Funeral Directors Life is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With Funeral Directors Life’s preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.

DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly.

Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."

So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.

An Equal Opportunity Employer.

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