DRP COORDINATOR

Disability Resource Program

Classification: Level 1 / Class 1215 / Full Time / Non-Exempt / Benefitted / Represented

Hiring Salary: $30-$33.76/HR, Commensurate with experience

THE DEPARTMENT

The mission of the Disability Resource Program (DRP) is to ensure that all students with documented disabilities at UC Law SF receive comprehensive disability-related services in the form of accommodations, academic adjustments, and auxiliary services. Consistent with the Americans with Disabilities Act (as amended in 2008), Section 504 of the Rehabilitation Act, and related state laws, DRP supports the College in its efforts to provide equal access to all its programs and activities.

DRP consults with and supports the faculty, administration, the Office of Academic Skills Instruction and Support, the Legal Educational Opportunity Program, the Legal Research and Writing department, the Career Development Office, Student Services, Information Technology, the Registrar's Office, Faculty Support, Enrollment Services, the Academe housing management and other departments to ensure equal access for disabled students in all programs, facilities, and events. Training topics include Universal Design for Learning, disability law in higher education, access technology, and executive functioning and neurodiversity. We work cross-departmentally to ensure that UC Law SF remains an inclusive and accessible institution for qualified students with

disabilities, consistent not only with federal and state laws but with our own mission and values.

THE ROLE and RESPONSIBILITIES

DRP seeks a Coordinator to support department operations, including the coordination and provision of academic accommodations, and the implementation and effective use of various technology solutions within the department. Primary duties and responsibilities consist of, but are not limited to, the following:

• Serve as the lead on data management systems, including Accessible Information Management (AIM), Colleague Ellucian, Entrinsik Informer and other higher education technology systems on behalf of DRP. This includes solid database management/data query experience and efficient use of such systems, secure handling of confidential student medical and departmental records, support for the implementation of new systems, assisting in the analysis of data, and liaising and collaborating with other departments;
• Maintain effective data management systems to maintain DRP records and files consistent with FERPA, HIPAA, and other industry-standards of confidentiality;
• Assess and update current use of assistive technology (AT) systems, including working with vendors and training students on AT programs;
• Primary point of contact for all communication from students, faculty, and staff. This includes responding quickly and accurately to requests for information or support, deescalating high-conflict interactions in a sensitive and professional manner, routing and/or escalating inquiries appropriately, and maintaining departmental calendars/schedules;
• Work closely with Director, Assistant Director, and different departments to ensure implementation of approved accommodations;
• Assist in preparation of invoices, P-Card reconciliation, and other budget preparation tasks;
• Coordinate the implementation of approved accommodations, including e.g., recruiting, hiring and training student note takers, obtaining accessible text from publishers, tracking and ensuring that ergonomic chairs are in place in classrooms, and working with vendors to set up exam accommodation seating;
• Coordinate the implementation of approved midterm and final exam accommodations, including working with students who have alternate scheduling needs (rescheduling exams), ensuring that additional equipment and ergonomic chairs are in place, and direct proctoring of exams
• Assist in website design and content updates;
• Perform other duties as assigned to ensure smooth operation of the DRP Office and compliance with requirements of such an office in higher education;
• Other technical and administrative duties as assigned.

REQUIREMENTS
EDUCATION AND EXPERIENCE

• ****Bachelor's degree with at least two years of experience in database and/or systems administration, preferably in higher education or a legal setting. Three years of relevant experience may be substituted in place of the degree.
• At least two years of experience in a disability services-related role, preferably in a higher education environment.

KNOWLEDGE, SKILLS, & ABILITIES

• ****Excellent interpersonal and communication skills to interact effectively with diverse constituents, respond professionally and empathetically to students in distress and deescalate conflict, and to communicate technical and administrative information in verbal presentations, as well as written documents and reports.
• Strong background in the effective use of technology, and the application of complex, confidential student information systems and complex relational database
• Experienced user of Accessible Information Management (AIM) software or related software (Symplicity Accommodate, Clockwork, etc.) strongly preferred.
• Quick learner adept with technology, including but not limited to high proficiency / knowledge of MS Office Excel, Word, Mail Merges,
• Knowledge/familiarity with access technology (e.g., screen readers, voice recognition, magnification software, etc.) a plus;
• Ability to anticipate impacts of technology platforms/programs on department's objectives and practices;
• Have excellent organizational and project management skills with attention to detail;
• Experience working collaboratively with multi-disciplined groups in achieving organizational objectives.
• Knowledge of ADA (ADAAA) / disability accommodations / regulations in higher education, national trends and best practices, FERPA requirements a plus
• Ability to effectively train others on database platforms;
• Ability to take initiative, prioritize with minimal supervision and work independently, as well as being able to contribute as a member of a team
• Excellent customer service skills and sensitivity
• Ability to lift / move / transport 20 lbs.

BENEFITS

Health and Welfare Benefits

• Comprehensive medical insurance coverage
• Flexible Spending Accounts for transportation-related, healthcare and dependent care expenses
• Employee Assistance Program

For your Financial Future

• Life Insurance, Disability Insurance, and Legal Insurance
• Deferred Compensation Plans/Pre-tax Retirement Savings Programs

For your Work/Life Balance

• Fifteen paid holidays per year
• Generous vacation and sick leave
• Commuter Benefits Program

THE HIRING PROCESS

This position has been designated as “sensitive” and requires a pre-employment background check.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact Human Resources if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

WHAT TO EXPECT

Applicants who meet the position requirements will be competitively evaluated to identify the individuals whose breadth and depth of experience and education most closely relate to the stated requirements and the needs of the College. Depending on the quality and number of the applications received, only the better qualified applicants may be contacted for an interview. The position is open until filled.

UC Law SF is an equal opportunity employer. UC Law SF strives to provide a diverse and inclusive educational environment that fosters cultural awareness, mutual understanding and respect. UC Law SF is interested in candidates who will contribute to diversity and equal opportunity in higher education through their teaching. Qualified women, people with disabilities, and members of underrepresented minority groups are strongly encouraged to apply.