Job Description

Full time Support Coordinator works with adults age 21+ with intellectual and developmental disabilities and their families providing Case Management services through the NJ Division of Developmental Disabilities. Our Support Coordinators work out of their homes in the communities they serve. They are required to physically see the individual they support every three months so some monthly travel by car is required. Support Coordinators Case Loads after intial training and case load development lasting 6-9 months range from 25-30 consumers. Over time case loads can increase up to 50 consumers with increases in pay with each additional consumer served. Support Coordinator Responsibilities Adhere to all the responsibilities required by the NJ Division of Developmental Disabilities (DDD) including: * Explaining to consumers and their families the new Fee-for-Service individualized budget system supporting people with developmental disabilities in NJ * Working with the person and family in creating a support and service plan that details: how best to support the person, defines the needed services and their cost while ensuring the plan is within their budget, selects providers that will implement the plan * Monitoring the implementation of the plan with monthly phone contact, quarterly face-to-face visits, annual home visits , and subsequent reports * Adjusting the plan as needed to reflect the changing goals and needs of the consumer and or family * Assisting the person and family in successfully navigating the complex social service and provider system supporting people with disabilities in your market area * Effectively listen, communicate, and provide compassionate support to the consumer and their family * Learning and becoming comfortable discussing the financial and legal issues facing people with disabilities and their families including: Guardianship, Wills, and Special Needs Trusts * Inputting and updating all support activity as required by DDD and DS&A * Responding quickly (within 48 hours or less) to all requests for information from: consumers, their family, providers, DDD officials, and DS&A management regarding the consumers your serve * Effectively use technology in communication with consumers and preparing service plans and budgets * Represent DS&A in a professional manner upholding the values it represents This is not an easy job and is not meant for all people. It requires discipline and a relentless problem-solving mentality, but your reward in improving the lives of people with disabilities can be boundless