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Government Contract Remote Work

Disabled Veterans Solutions

Government Contract Remote Work

Erie, PA
Full Time
Paid
  • Responsibilities

    Job Description

    Disabled Veterans Solutions (DVS) is a nationally recognized provider of business and customer relationship management services, specializing in full service contact center solutions as well as consulting services. Our trademark is dedication to high standards of excellence and technology superiority. As a diverse supplier, (SDVOSB) we are uniquely positioned for growth. Disabled Veteran Solutions, a certified Service Disabled Veteran Owned Small Business (SDVOSB), is a for-profit provider of business and customer relationship management services.

    Just like our customers need support outside a traditional work schedule, our employees need to balance work and home life. To accommodate this work/life balance, Disabled Veteran Solutions offers a variety of work schedules to meet the employees' needs while providing customer service to our clients just when they need it.

    Customer Service Specialists are expected to represent the organization with our client and their customers by exemplifying the standards DVS demands of its employees in all facets which includes attendance, attitude, communication, confidentiality, professionalism, policy adherence, and performance.

    Although DVS employs a diverse staff with varying experiences, Disabled Veteran Solutions is especially proud to welcome current and former members of the armed services -- and their family members -- to apply for this opportunity!

    REQUIREMENTS

    • Intermediate to advanced computer skills, including proficiency in typing, data entry, and navigating online resources.
    • High quality customer service skills
    • Strong oral and written communication skills
    • Strong attendance, including punctuality
    • Post-secondary education preferred
    • Ability to successfully pass a thorough background check, to include criminal background, credit history, and drug screen