Job Description
Position Summary
Lead and integrate guest experience, adult discipleship, and outreach to foster spiritual growth, welcome newcomers, and build a strong volunteer culture.
Key Responsibilities
Guest Experience Oversight
- Oversee volunteer onboarding, scheduling, and care for Guest Services and Next Step teams
- Ensure smooth weekend operations: set-up/tear-down, parking, check-in, seating, and guest follow-up
- Liaise with Landlord, Facilities/Maintenance teams to ensure building readiness (AV, lighting, HVAC, cleanliness)
- Coordinate vendors and facilities staff for large-scale events, seasonal décor, and emergency procedures
Discipleship & Outreach Leadership
- Plan and oversee Rooted & Life Groups, ensuring consistent growth and engagement
- Serve as liaison with the Mariners Outreach team, connecting the church body with local service opportunities
- Foster a culture of group serving in alignment with Mariners Outreach strategy
Volunteer Development
- Recruit, develop, and care for volunteers across discipleship, guest services, and outreach—building up “leaders of leaders”
- Manage systems, the volunteer roadmap, and best practices to encourage volunteer health and retention
Collaboration & Feedback
- Oversee the Ministry Coordinator to support all ministry efforts
- Gather and analyze guest and volunteer feedback; identify trends and implement improvements
- Partner with worship, communications, and safety
- Model and promote a culture of excellence, teamwork, and Christ-like service