Job Description

Job Description

Job description

Colorado born and raised -- Discount Dumpster is a digital marketing and logistics company focused on excellent customer service and exceptional value. We keep sales, customer service, and billing in-house so that our partners can realize the value of working together. In 2021 the company was awarded several recognitions and awards including Colorado Companies to Watch, ColoradoBiz Magazine Top Company, and the Denver Business Journal Fast 50. As a fast-growing start-up, Discount Dumpster offers the potential for upward mobility. We are looking for someone who wants to grow alongside our company. The ideal candidate is an ambitious, enthusiastic team-player who believes in the motto “work hard, play hard.”

Inside Sales Representative: What are we looking for?

Inside Sales Representatives are the face of our company.

You will be responsible for maintaining a presence in the sales queue and converting incoming calls into sales. You will also be responsible for building relationships with customers who order large quantities of dumpsters per year and nurturing those relationships to create long-term customers. Your priority will be to ensure a positive customer experience. The ideal candidate must have excellent communication skills, a professional demeanor, a strategic perspective, and the ability to work in a fast-paced setting. Candidates should have a readiness to learn about our products and business operations to cater to our customers’ needs.

Inside Sales Representative: Responsibilities

• Answer 25-60 inbound calls per day (depending on the season)

• Actively engages in selling company products/services and related items.

• Demonstrate the value of our business and our products to potential customers

• Utilize Salesforce CRM to collect customer information

• Address customers’ needs and concerns in a prompt manner via the customer’s preferred method of communication (phone, email, text, etc.)

• Ask in-depth, relevant questions to help customers choose the best dumpster rental for their specific project

• Verify that the dumpster can be delivered on the requested date before confirming the order

• Explain the rules and regulations of dumpster rentals

• Set expectations for customers regarding pick up, drop-offs, ETAs, etc.

• Collect billing information and payment for orders

• Send clients an online agreement for signature

• Keep customers updated on their order status. Any setbacks or issues must be communicated to customers immediately

• Schedule onsite services for new and recurring orders

• Possess extensive knowledge of our products and business operations

• Understand our short- and long-term business strategy to successfully manage accounts

Inside Sales Representative: Skills and Qualifications

• Bachelor's degree in business administration, sales, or another relevant field

• 1-3 years of sales experience and/or customer service experience

• Prior Experience using Salesforce and Zoom is preferred

• Ability to build and maintain connections with new clients

• Ability to create an exceptional customer experience

• Strategic thinking

• Negotiation

• Multi-tasking

• Conflict Resolution

• Value-Based Selling

• Readiness to learn

Company Description

Discount Dumpster is a family-owned, Colorado-born-and-raised company. Founded in 2018, we offer comprehensive services for the waste management and construction industries, connecting businesses, contractors and homeowners to roll off dumpsters, portable restrooms and other job site resources.

Discount Dumpster offers a dynamic working environment that values team members and empowers them with the tools needed to succeed. We offer everyone a flexible working schedule, competitive pay, a strong benefits package and a workplace where you’re encouraged and incentivized to speak your mind and directly contribute to the company’s growth.

If you enjoy being a part of a collaborative work environment that challenges and engages you, please consider applying to Discount Dumpster!

Company Description

Discount Dumpster is a family-owned, Colorado-born-and-raised company. Founded in 2018, we offer comprehensive services for the waste management and construction industries, connecting businesses, contractors and homeowners to roll off dumpsters, portable restrooms and other job site resources.\r\n\r\nDiscount Dumpster offers a dynamic working environment that values team members and empowers them with the tools needed to succeed. We offer everyone a flexible working schedule, competitive pay, a strong benefits package and a workplace where you’re encouraged and incentivized to speak your mind and directly contribute to the company’s growth.\r\n\r\nIf you enjoy being a part of a collaborative work environment that challenges and engages you, please consider applying to Discount Dumpster!