Job Description

Job Summary

AECOM is actively seeking a Traffic Incident Management (TIM) Program Administrator for immediate employment, representing the Indiana Department of Transportation.

The position is on-site at the Indianapolis Traffic Management Center (TMC), with intermittent travel throughout the state for TIM workshops, committee meetings, industry conferences, etc. These events may require overnight travel.

The TIM Program Administrator will focus on the following four core responsibility areas:

Administrative Management

• Project material filing and updating, document quality control review, and miscellaneous office support functions.
• Maintenance of meeting minutes, agendas, action items, and recurring reports.
• Data analysis to include quantitative and qualitative statistical analysis, operations activity reports, and data keys.
• Light database development, maintenance, and troubleshooting Microsoft products and proprietary software.
• Serve as an understudy to the statewide TIM Coordinator.
• Program participation tracking and active recruiting.

Committee Coordination

• Assist the TIM Coordinator in the network establishment of statewide TIM committees.
• Event coordination for large groups of attendees, speakers, and demonstrators.
• Use of online survey tools to solicit feedback and guidance from the first responder community.
• Establishment of a statewide newsletter and recurring email blasts that keep the goals of the committees active and participatory.

Program Marketing

• Workgroup proposal development, meeting preparation to include PowerPoint presentation preparation, and stakeholder interaction.
• Ordering and inventory maintenance of program supplies to include brochures, marketing materials, and support hardware.
• Participation in public/industry events that capture the importance of freeway safety and incident management.
• Active engagement with the private and public sector first responder community, gaining their interest in statewide participation.

Technical Writing and Research

• Technical research and writing, including standard operating procedures (SOPs), technical memos, meeting minutes, and project studies.
• Development of quick reference guides for stakeholder use.
• Production, and/or coordination of production, of TIM materials as committees identify new practices and expound on existing ones.

Qualifications

Minimum Requirements:

• High School + 6 years of relevant or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

• Associate degree (preferred Bachelors) or demonstrated equivalency of experience and/or education.
• Related administrative support experience.
• Experience developing training and executing new technical and non-technical procedures.
• Facilitating technical content in a clear, concise, and organized manner to optimize audience understanding and maintain focus.
• Excellent driving record with an unrestricted driver’s license.
• Professional-level technical writing skills.
• General working knowledge of Microsoft Word, Excel, and PowerPoint.
• Multi-tasking several priorities simultaneously, minding deadlines, and quality control.
• Flexibility to travel across Indiana for meetings.
• Experience with social media integration into the program.
• Familiarity with emergency management services.
• Understanding of local, state, and federal transportation management organizations.
• Skilled at public speaking to both small and large audiences.
• Experience with analyzing data and writing reports.
• Understanding of basic Traffic Incident Management (TIM) principles.
• Knowledge of the local, regional, and statewide interstate and major arterial networks.
• Strong knowledge of Indiana population centers.
• Working knowledge of Microsoft Power BI and Access.
• Experience in newsletter development and distribution.
• Professional networking experience.

Additional Information

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About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

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You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

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