Job Description

The Disengagement Clerk is responsible for managing a high volume of cases efficiently and effectively. This role involves proactive follow-up, providing regular updates to clients, ALG staff members, and attorneys.

Key Responsibilities:

• Draft, file, and serve substitution/dismissal-related legal pleadings reviewed by attorneys and other documents essential to the case
• Create new requests for substitution/dismissal-related legal pleadings
• Communicate with the Workers' Compensation Appeals Board, defendants, opposing counsel, internal staff, and clients to facilitate case closure
• Audit filed substitution/dismissal-related legal pleadings, and update firm's case management system with the results.
• Serve substitution/dismissal-related orders, notices of intent, and other documents issued by the court and assigned to our firm for service
• Serve applicants with disengagement notices
• Serve applicants their file
• Close and reopen cases

Qualifications

• 1+ years of experience in worker's compensation or legal field (preferred)
• Bilingual (English / Spanish) (preferred)
• High School Diploma required. Bachelor's Degree (preferred)
• Knowledge of CA Workers’ Compensation Laws (Preferred)
• Strong attention to detail, with ability to observe details on a computer or other electronic screens.
• Excellent written and verbal communication skills
• Proficient in all Microsoft applications, including but not limited to Word, Outlook, and Teams
• Ability to juggle multiple tasks efficiently with little supervision
• Client focused, with the commitment to outstanding customer service and the ability to deliver results.

Additional Information

Department

Workers' Compensation

Employment Type

Full Time

Location

Burbank, CA

Workplace type

Remote

Compensation

$21-$25/hourly