We are looking for a problem-solving and highly organized dispatcher to join our service and preventative maintenance department. You're a multitasker, acting as the first point of contact for customer requests, while also arranging the scheduling, job quoting, reporting, billing/collections, and communication for service calls. You’ll communicate with field teams and customers using messaging apps, email, and telephones. The ideal candidate has basic computer skills and is comfortable preparing daily work orders and schedules for the field team, along with asking for payments and reviews. Following procedures and policies is a must to succeed at this role. Ready to join our growing company? Start your application today! Responsibilities: • Connect with field teams and customers about special requests or details • Prepare documents for dispatch • Arrange service calls with customers and field team • Maintain records of service calls and arrival times • Create and change service calls when needed Qualifications: • Candidate must have great customer service communication, organizational, and interpersonal skills • Applicant with experience working with people in stressful and dynamic conditions is preferred • 1+ years of experience as a service dispatcher is preferred, but not required • Experience working in a customer-oriented atmosphere • High school diploma or GED required; bachelor’s or associate degree is preferred Compensation: $17 - $19 hourly
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