Benefits:

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

SERVPRO of Portland is hiring a Dispatch Coordinator!

Benefits

SERVPRO of Portland offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Join Team Lamey as our new Dispatch Coordinator who assists with scheduling Restoration Managers to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

Dispatch and schedule Restoration Managers to incoming leads.

Review and maintain the scheduling for equipment pickups

Schedule pickup and returns of customer's area rugs

Keep log of customer survey results

Perform detailed and accurate data entry

Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

Collaborate and assist with other departments, as needed

Position Requirements

High school diploma/GED (preferred)

At least 2 years of customer service and/or office-related experience

Prior dispatch experience preferred

Ability to multitask and to remain detail orientated

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.