Dispatch Scheduling Office Assistant

Local Service Company

Dispatch Scheduling Office Assistant

Spokane Valley, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Opportunity for advancement

    Paid time off

    Thank you for looking at our opportunity!

    We’re a locally owned service company doing about 2 Million in annual revenue, which means we’re busy, growing, and care a lot about doing things right. We’re not a huge corporate office—you’ll be working closely with a small team where your role really matters every day.

    We’re looking for someone who can keep things running smoothly behind the scenes. You’ll be the go-to person for scheduling jobs, keeping our technicians on track, helping customers, and handling day-to-day office tasks.

    If you like staying organized, talking to people, and being the one who keeps everything from falling apart (in a good way), you’ll fit right in.

    Schedule & Dispatch

    Build and manage daily routes for our lawn care technicians

    Schedule services like fertilization, weed control, and other treatments

    Adjust schedules based on weather (which happens a lot here), cancellations, and last-minute changes

    Keep technicians updated throughout the day so they stay efficient

    Customer Support

    Answer calls, texts, and emails from customers

    Help people schedule, reschedule, or understand their services

    Handle basic issues and keep customers happy (or at least calmer than when they called)

    Office Tasks

    Keep customer info and job notes up to date

    Help with billing, payments, and work orders

    General office organization and admin work

    Make occasional outbound calls for follow-ups or service reminders

    We are looking for

    Organized and good at juggling multiple things at once

    Friendly and comfortable talking with customers all day

    Reliable—your team is counting on you

    Comfortable using computers, scheduling tools, and basic office software

    Able to think on your feet when plans change (because they will)

    Bonus Points If You Have

    Dispatching or scheduling experience

    Experience in lawn care, landscaping, or home services

    Routing or logistics experience

    What It’s Like Working Here

    Small team, no corporate nonsense

    Fast-paced during the busy season (spring/summer especially)

    Your work actually makes a difference every day

    We rely on each other and keep things pretty down-to-earth

    Pay & Perks

    Competitive hourly pay (based on experience)

    Paid training

    Holiday Pay

    Medical Benefits

    Opportunity to grow as the business grows

    PTO / bonuses

    How to Apply

    Send us your resume and a quick note about why you think you’d be a good fit. No need to be overly formal—we just want to get to know you.