Dispatch Ticket Clerk

PRIME Traffic Control

Dispatch Ticket Clerk

Ocala, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Vision insurance

    JobTitle: Ticket clerk

    Location: Ocala, FL – On-site

    Job Type: Full-Time

    Compensation:$15-$18 per hour, depending on experience

    We are hiring for our client, a fast-growing logistics and transportation company specializing in hauling services for construction, landscaping, or general freight. We are committed to delivering reliable and efficient services to our clients while maintaining a high standard of safety and professionalism.

    Position Summary:

    We are seeking an organized ticket clerk to support our dispatch team in their efforts to coordinate and schedule hauling operations. The ideal candidate will have strong communication skills, a customer service mindset, attention to detail, and the ability to thrive in a fast-paced environment. You will be responsible for entering/processing dispatch tickets to support the dispatch team as they dispatch drivers, managing routes, communicating with clients and field teams, and ensuring timely and efficient deliveries.

    Responsibilities:

    · Communicate effectively with team, drivers, customers, and internal teams via phone, text, and dispatch software

    · Maintain accurate records and service documentation

    · Handle service requests, emergencies, and driver issues promptly and professionally

    · Collaborate with the dispatch team and customers

    Qualifications:

    · High school diploma or equivalent (required)

    · Proficient with basic computer applications (e.g., Word, Excel, email)

    · Excellent communication, problem-solving, and organizational skills

    · Ability to multitask and remain calm under pressure

    Schedule:

    · Expected hours 40 per week (Monday through Friday, 7-4*)

    *hours subject to shift slightly based on needs of the dispatch team.

    What We Ofer:

    · Competitive pay ($15-18/hour)

    · Health, dental, and vision insurance

    · Paid time off and holidays

    · Supportive team environment

    · Opportunity for advancement within a growing company