DispatchHealth is looking for a Clinical Support Center Agent to join our growing clinical team headquartered in the Denver metro area.
The Clinical Support Center is critical to the success of DispatchHealth as this role impacts the patient's first impression of DispatchHealth and supports our providers' ability to provide on-demand clinical care. The CSC Agent is responsible for phone triage of the patient's clinical request through to scheduling a visit with a DispatchHealth clinical team while maintaining excellent customer service .
DispatchHealth delivers on-demand Medical services and treatment to a patient's home, office or location of need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.
Providing urgent health solutions through the power of technology, convenience and service.
Redefine healthcare delivery
OUR VALUES – THE FOUNDATION TO OUR CULTURE:
Required Competencies, Skills and Abilities:
Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.