Ready for a something new? DispatchHealth is a young, innovative and trend setting organization that provides motivated employees with an opportunity to make a difference.
DispatchHealth is looking for a Care Team Ambassadors to join our growing Customer Service Team headquartered in the Richardson/Dallas area.
The Care Team is critical to the success of DispatchHealth as this role impacts the patient's first impression of DispatchHealth and supports our providers' ability to provide on-demand clinical care. The Care Team Ambassador is responsible for the phone screening of the patient's clinical request through to scheduling a visit with a DispatchHealth clinical team while maintaining excellent customer service.
DispatchHealth delivers on-demand Medical services and treatment to a patient's home, office or location of need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.
As the voice of Dispatch Health, we guide patients through a compassionate, memorable experience that results in loyal patients and partners.
Build a healthier community by connecting patients with providers when and where they need healthcare.
Redefine healthcare delivery.
Our Values – the foundation to our culture:
Required Competencies, Skills and Abilities:
Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.