Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Training & development

Job Title: Dispatcher Location: Shreveport, LA Company: Z PLUMBERZ

Description: Z PLUMBERZ of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you’ll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations.

Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software.

Key Responsibilities:

Answer and manage incoming customer calls

Schedule and dispatch technicians based on location, availability, and job urgency

Use HouseCall Pro to manage job flow, technician calendars, and customer updates

Monitor job progress and update schedules as needed throughout the day

Communicate clearly and effectively with both customers and team members

Follow up on scheduling changes, delays, and customer needs

Preferred Qualifications:

Experience with HouseCall Pro or similar dispatching software

Prior experience in a dispatching or customer coordination role

Strong organizational and time management skills

Excellent communication and problem-solving abilities

Comfortable working in a fast-paced, team-oriented environment

High school diploma or equivalent

What We Offer:

Competitive compensation

Friendly, professional team culture

Opportunities for growth and development

Locally owned and operated business

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.