Benefits:
401(k) matching
Dental insurance
We are looking for a reliable, organized, and professional Dispatcher to join our team.
The ideal candidate is someone who can work in a fast-paced environment, communicate clearly with customers and drivers, and keep multiple calls organized throughout the day.
Responsibilities
Answer incoming towing and roadside assistance calls
Dispatch drivers efficiently based on location and priority
Communicate with customers, drivers, police departments, motor clubs, and accounts
Track drivers and update call statuses
Enter accurate customer, vehicle, and tow information into the dispatch system
Provide professional customer service by phone
Coordinate police rotation and private-property towing calls
Handle multiple calls and changing priorities at the same time
Maintain accurate records and paperwork
Qualifications
Previous towing, transportation, roadside assistance, or dispatch experience is preferred
Strong communication and customer-service skills
Comfortable working with computers and dispatch software
Ability to multitask and stay organized under pressure
Dependable and punctual
Professional attitude and strong work ethic
Knowledge of Broward and Palm Beach County area is a plus
Benefits
401(k) with company match
Dental insurance
Vision insurance
Competitive pay
Stable, established company
Professional work environment