Benefits:

Family- and team-oriented environment

Simple IRA matching

Company parties

Paid time off

Health insurance

Job Summary

$19-23 hourly based on experience.

We are seeking Dispatcher & Customer Service Rep to join our 5-star rated team. In this role, you will coordinate with customers to schedule jobs and estimates. You will be the front-end point of contact by answering all incoming calls and communicating with our project manager to coordinate jobs effectively.

Responsibilities

Answer all incoming calls and forward to appropriate team members

Collaborate with project manager to schedule and dispatch jobs

Add new leads to CRM

Follow-up with customers and ensure extreme customer service

Qualifications

High school diploma/GED required, some college preferred

Previous experience as an Office Manager, dispatcher, or similar position preferred

Understanding of office equipment, systems, and procedures

Skilled in Microsoft Office, Excel, and Outlook

Excellent time management skills and ability to prioritize multiple tasks

Strong problem-solving skills and attention to detail

Excellent verbal and written communication skills

Experience with Housecall Pro a plus