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Dispatcher

Davis Heating, Cooling, Plumbing & Electric

Dispatcher

Rocky Mount, VA
Full Time
Paid
  • Responsibilities

    You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

    Who We Are

    We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount Va. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

    Why Choose Davis Heating Cooling Plumbing & Electric

    • Competitive pay.
    • Medical Insurance- we pay 60% for the employee.
    • Work life balance.
    • We have health, dental, vision, life insurance, short-term and long-term disability.
    • Paid time off.
    • 401k Plan with a 3% match.
    • PAID TRAINING.

    ** Our Core Values**

    1. Customer First (Serving with a controlled Sense of Urgency

    2. Self Driven (Find a path forward)

    3. Positive Can-Do Attitude (Deal with issues without complaining)

    4. Knowledge Sharing (Helping others grow in life and career)

    5. Above and Beyond (Going the extra mile)

    ** The Big Task**

    You will evaluate customer calls and match the right technician to every job.

    Key Sub Tasks

    • Learn the business and learn how to prioritize the most urgent customer calls.
    • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
    • Record and report the service calls.
    • Participate in training so that you grow and develop as a professional.
    • Update customers throughout the day on the technician’s progress.

    Desired Skills and Experience

    If you can achieve the above and you find it fun and challenging - you have just the right amount.

    If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Davis Heating Cooling Plumbing Electric by visiting davisheat.com . When you're ready, please follow the directions at davisheat.com to apply for this position.

    Equal Opportunity Employer