Benefits:

401(k)

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Vision insurance

Job Summary

We are seeking a highly organized and detail-oriented part-time Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Duties:

• Plan and schedule jobs for plumbers
• Coordinate with plumbers and input payment information
• Process payments and send out invoices to customers
• Utilize transportation management systems and GPS technology to track vehicles
• Communicate with customers, responding to inquiries via text, chat, phone and email
• Collaborate with office manager
• Assist in managing fleet maintenance and scheduling repairs as needed
• Collect and scan important paperwork into software program
• Data entry, light filing, etc.

Qualifications:

• Previous customer service experience is required
• Proficiency in using text messaging, email and computer
• Strong phone etiquette and communication skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with fleet management practices is beneficial
• Excellent problem-solving skills and attention to detail -Fluency in English Language is required

Job Type: Part-time

Schedule: Monday 4:30 pm - 8:30 pm Tuesday 4:30 pm - 8:30 pm Wednesday 4:30 pm - 8:30 pm Thursday 4:30 pm - 8:30 pm Friday 4:30 pm - 8:30 pm Saturday 8:00 am - 4:30 pm or 8:00 am - 12:00 pm

***On-call opportunities

Work Location: In person