Benefits:

Employee discounts

Health insurance

Paid time off

401(k)

About Us: We are a growing sewer and drain company specializing in sewer repairs, drain cleaning, and trenchless pipe lining. Our team is committed to fast response times, quality service, and clear communication. We’re looking for a reliable Dispatcher to help coordinate our daily operations and keep our crews running efficiently.

Position Overview: The Dispatcher is responsible for managing the daily schedule, assigning jobs to technicians, and serving as the main communication hub between customers, field crews, and the office. This role is ideal for someone who thrives in a fast-paced environment and can juggle multiple priorities.

Responsibilities:

Schedule and dispatch technicians to service calls and project jobs

Prioritize emergency and time-sensitive work

Communicate with customers regarding appointment times and updates

Coordinate with sales, project coordinators, and field crews

Monitor job progress and adjust schedules as needed throughout the day

Handle incoming calls and assist with booking service appointments

Maintain accurate records in scheduling/CRM software

Ensure efficient routing to maximize productivity

Others as needed

Qualifications:

Previous dispatching or scheduling experience preferred (home services a plus)

Strong organizational and multitasking skills

Excellent communication and problem-solving abilities

Ability to stay calm under pressure and make quick decisions

Detail-oriented and dependable

Comfortable using computers, scheduling software, and phone systems

Preferred (but not required):

Experience in plumbing, sewer, HVAC, or construction industries

Knowledge of local service areas and routing

Compensation & Benefits:

Competitive hourly pay or salary (based on experience)

Paid training

Opportunities for advancement

[Add benefits: PTO, health insurance, etc.]

Why Join Us?

Fast-paced, team-oriented environment

Essential role in daily operations

Growing company with long-term opportunities

Work that makes a real impact on customers every day

How to Apply: Send your resume to [email] or call [phone number] for more information.