Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a professional and skilled HVAC Dispatcher to join our team. In this role, you will receive calls and emails and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound calls and emails

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the technicians

Monitor status of the work orders

Qualifications

High school diploma/GED

Previous experience as an HVAC Dispatcher or in a similar position

Excellent typing and data entry skills

Understanding of best practices and procedures for customer service and work order creation.

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure