Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Position Overview: The Dispatcher is responsible for coordinating and optimizing fleet operations for our commercial and residential moving and storage company. This role requires monitoring drivers and fleet status, coordinating vehicle maintenance, and ensuring daily and monthly Pre/Post Trip Inspections. The ideal candidate will maintain efficient communication between drivers, fleet management software, and ensuring optimal fleet performance and customer satisfaction.

Key Responsibilities: Fleet Management

· Monitor and manage fleet using Samsara or similar fleet management software

· Track vehicle locations, status, and driver hours of service in real-time

· Generate and analyze reports on fleet performance, fuel usage, and maintenance repairs and costs

· Ensure compliance with all DOT & FMCSA regulations and company policies

Maintenance Coordination

· Schedule preventive maintenance (PMs) for all fleet vehicles according to established intervals

· Coordinate required DOT inspections and ensure compliance with regulatory standards

· Monitor vehicle diagnostic reports and address maintenance issues proactively

· Prioritize and expedite critical repairs through proper channels

· Maintain accurate digital records of all maintenance activities and inspection results

· Liaise between leadership and diesel truck maintenance shop to facilitate timely repairs

Operational Duties:

· Create and optimize daily driver schedules and routes for maximum efficiency

· Respond to unexpected situations (breakdowns, traffic, weather) with appropriate adjustments

· Communicate effectively with drivers regarding route changes, special instructions, or delays

· Manage customer expectations regarding pickup and delivery times

· Support drivers with troubleshooting basic issues while on the road

· Document and report any accidents, violations, or incidents according to company procedures

Required Qualifications

· Minimum 2 years of experience in dispatch, logistics, or related field

· Proficiency with fleet management software systems

· Strong computer skills, including experience with Microsoft Office and database management

· Excellent organizational abilities with attention to detail

· Superior communication skills, both verbal and written

· Ability to work under pressure and manage multiple priorities

· High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

Preferred Qualifications:

· Familiarity with fleet management systems (Fleetio, Geotab, Fleetx), preferably Samsara

· Previous commercial driving experience preferred but not required

· Basic understanding of diesel truck maintenance

· Experience in the moving and storage industry, preferred but not required

· Knowledge of DOT & FMCSA regulations and compliance requirements

Technical Knowledge & Skills

· Understanding of basic truck maintenance procedures including:

o Fluid level checks and maintenance

o Pre/post trip inspection protocols

o Tire pressure monitoring and maintenance

o Basic troubleshooting of common mechanical issues

· Proficiency in route planning and optimization

· Ability to read and interpret vehicle diagnostic reports

· Knowledge of transportation management systems

· Understanding of hours-of-service regulations

Personal Attributes:

· Strong problem-solving abilities

· Excellent interpersonal skills

· Detail-oriented with strong organizational capabilities

· Ability to remain calm under pressure

· Proactive approach to fleet maintenance and problem resolution

· Customer service orientation

Working Conditions:

· Full-time position (40+ hours per week)

· May require occasional evening or weekend availability

· Primarily office-based with occasional visits to maintenance facilities

· Fast-paced environment requiring multitasking and flexibility

Compensation & Benefits:

· Competitive salary commensurate with experience

· Health, dental, and vision insurance

· 401(k) retirement plan with company match

· Paid time off and holidays

· Professional development opportunities

· Employee discounts on moving services

Application Process:

Qualified candidates should submit a resume and cover letter detailing relevant experience, particularly with fleet management systems and maintenance coordination.

Our company is an Equal Opportunity Employer committed to workforce diversity.