Dispatcher

WheelsOnsite USA Inc

Dispatcher

Sterling, VA
Full Time
Paid
  • Responsibilities

    About WheelsOnsite USA:

    WheelsOnsite is the leader in Alloy Wheel Reconditioningm servicing customers across the United States. Recognized eight times by INC 5000 as one of the fastest-growing companies in the country, we pride ourselves on delivering premium wheel repair services while creating a fun, dynamic work environment.

    Why Join Us?

    • Schedule: Monday – Friday, 8:00 AM – 5:00 PM
    • Benefits: * Health, dental, vision, and life insurance * 401(k) matching * Paid time off
    • Training Provided
    • A fast-paced, team-oriented environment where your contributions make a real impact.
    • Opportunities for growth and professional development within a rapidly growing company.

    Dispatcher Responsibilities:

    • Answer incoming service calls and provide top-tier customer service.
    • Schedule and monitor technician service appointments to ensure timely service delivery.
    • Dispatch service technicians according to their schedules.
    • Manage customer accounts and ensure satisfaction with our services.
    • Resolve customer issues in a prompt, courteous, and professional manner.

    Dispatcher Qualifications:

    • Excellent interpersonal and communication skills.
    • Customer service experience with a strong ability to interact with diverse customers.
    • Ability to thrive in a fast-paced, high-pressure environment.
    • Strong problem-solving and multitasking skills.
    • Attention to detail and excellent organizational abilities.
    • High school diploma or equivalent (preferred).
    • Ability to reliably commute to Sterling, VA (or willingness to relocate).

    Job Type: Full-time
    Work Location: In-person in Sterling, VA

    To Apply:
    If you're ready to bring your skills and passion for customer service to a rapidly growing company, apply today! Join us at WheelsOnsite and help us continue to provide top-notch service to our clients.