Our client, a top-tier law firm, is actively seeking a dynamic individual to lead their electronic billing team/function.  As the Electronic Billing Manager, you'll take charge of overseeing electronic billing functions across the firm. Your role as a strategic leader involves ensuring the eBilling team's efficient operation and conducting regular reviews of internal processes for optimization.

Responsibilities:

• Manage the e-billing system, encompassing the review of client billing data, auditing invoice statuses, and ensuring compliance with billing guidelines.
• Act as the primary point of contact for eBilling issues, escalating them within the team.
• Provide daily supervision, ensuring adherence to work hours and department policies.
• Demonstrate expertise in navigating the e-Bill Hub dashboard.
• Champion innovative ideas, backed by data-driven statistics, to boost team efficiency.
• Collaborate with billing and collection teams to address issues affecting e-bill processes.
• Lead the onboarding of e-billing clients, delivering comprehensive training on software platforms, policies, and procedures.
• Direct periodic maintenance of each e-Billing client’s guidelines within the firm’s e-Billing Hub solution.
• Ensure timely resolution of e-bill rejections, minimizing write-offs and revenue losses.
• Act as a liaison to staff and attorneys, resolving firm-wide e-bill issues.

Skills and Experience:

• 5+ years of proven experience in eBilling, collaborating with vendors and insurance carriers
• Supervisory experience
• Previous experience in a law firm
• Bachelor’s degree preferred