Job Description
EXCHANGE ADMINISTRATOR
MARYSVILLE, OH.
PAY RATE: $65/HR W2
DURATION: 3 YR CONTRACT
THE SELECTED CANDIDATE WILL PERFORM THE FOLLOWING DUTIES:
Support Exchange (O365) and Outlook issues that cannot be resolved by the Helpdesk
Support Skype for Business (o365) issues that cannot be resolved by Helpdesk
Interface directly with Microsoft on Critical problems
Support new Initiatives and projects requiring interface to O365 Platform
Troubleshoot EOP and DLP rules to support business needs
Management of Resource Objects in AD and O365 for use in the email system
Coordinate globally impacting issues with regional resources
Communication of upcoming Change to Regional Stakeholders
Advanced Planning of O365 Changes
Resolve escalated Incident Tickets
Coordination with other technical resources to resolve customer problems
Update Resolution Status in Service Now
Work on Initiatives and project activity
REQUIRED SKILLS AND EXPERIENCE:
Bachelor's degree in computer science, management information science, or related field
3-5 years' experience management a large exchange environment (Over 5000 seats) in a senior role
Past experience developing or enhancing exchange automation scripts to simplify and delegate repetitive tasks to lower level technicians
Ability to troubleshoot complex issues with the mail systems
Good communication skills regarding issue and active status
Exchange Administration (O365 preferred)
Strong knowledge of the overall O365 cloud environment
Clear understanding of O365 DLP and EOP services
PowerShell Scripting
Clear understanding of ADFS and AAD Sync
Outlook 2013 or 2016 experience (2016 preferred)
Ability to troubleshoot ActiveSync to IOS devices
Rights Management experience
Leveraged or supported Quest/Dell Coexistence Manager for Notes
Leveraged or supported Quest/Dell Migrator for Notes to Exchange
Ability to troubleshoot Proxy or network routing issues impacting Outlook or Skype connectivity to O365
Active Directory Management
Strong Customer Service, Troubleshooting ability
Ability to look a problem and develop strategies to minimize the problem from reoccurring for others
Keywords: O365 DLP and EOP, Quest/Dell Migrator
Qualifications null Additional Information
All your information will be kept confidential according to EEO guidelines.