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Exchange office 365 Administrator

Diverse Lynx LLC

Exchange office 365 Administrator

Marysville, OH
Full Time
Paid
  • Responsibilities

    Job Description

    EXCHANGE ADMINISTRATOR 

    MARYSVILLE, OH.

    PAY RATE: $65/HR W2

    DURATION: 3 YR CONTRACT 

     

    THE SELECTED CANDIDATE WILL PERFORM THE FOLLOWING DUTIES:

    • Support Exchange (O365) and Outlook issues that cannot be resolved by the Helpdesk

    • Support Skype for Business (o365) issues that cannot be resolved by Helpdesk

    • Interface directly with Microsoft on Critical problems

    • Support new Initiatives and projects requiring interface to O365 Platform

    • Troubleshoot EOP and DLP rules to support business needs

    • Management of Resource Objects in AD and O365 for use in the email system

    • Coordinate globally impacting issues with regional resources

    • Communication of upcoming Change to Regional Stakeholders

    • Advanced Planning of O365 Changes

    • Resolve escalated Incident Tickets

    • Coordination with other technical resources to resolve customer problems

    • Update Resolution Status in Service Now

    • Work on Initiatives and project activity

     

    REQUIRED SKILLS AND EXPERIENCE:

    • Bachelor's degree in computer science, management information science, or related field

    • 3-5 years' experience management a large exchange environment (Over 5000 seats) in a senior role

    • Past experience developing or enhancing exchange automation scripts to simplify and delegate repetitive tasks to lower level technicians

    • Ability to troubleshoot complex issues with the mail systems

    • Good communication skills regarding issue and active status

    • Exchange Administration (O365 preferred)

    • Strong knowledge of the overall O365 cloud environment

    • Clear understanding of O365 DLP and EOP services

    • PowerShell Scripting

    • Clear understanding of ADFS and AAD Sync

    • Outlook 2013 or 2016 experience (2016 preferred)

    • Ability to troubleshoot ActiveSync to IOS devices

    • Rights Management experience

    • Leveraged or supported Quest/Dell Coexistence Manager for Notes

    • Leveraged or supported Quest/Dell Migrator for Notes to Exchange

    • Ability to troubleshoot Proxy or network routing issues impacting Outlook or Skype connectivity to O365

    • Active Directory Management

    • Strong Customer Service, Troubleshooting ability

    • Ability to look a problem and develop strategies to minimize the problem from reoccurring for others

     

    Keywords: O365 DLP and EOP, Quest/Dell Migrator

                                                                                                                       

  • Qualifications

    Qualifications null Additional Information

    All your information will be kept confidential according to EEO guidelines.